Konica minolta C350

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  • gitana1983
    Trusted Tech

    100+ Posts
    • Mar 2009
    • 141

    #1

    Konica minolta C350

    I need help with a konica minolta C350. It is showing an error code C0960 does anybody knows what it means and how to fix it?
    Last edited by gitana1983; 04-02-2009, 05:58 PM.
  • JSC
    Gimp

    500+ Posts
    • Dec 2006
    • 618

    #2
    C0960 = Bypass lifting motion error.

    Check lift motor,cluch & sensor
    The gene pool could use a little chlorine.

    Comment

    • gitana1983
      Trusted Tech

      100+ Posts
      • Mar 2009
      • 141

      #3
      Thank You

      I will follow your advice.

      Comment

      • hosman80
        Technician
        • Jun 2008
        • 38

        #4
        here is somo more info:
        Description:
        C-0960 when printing from bypass tray.
        Solution:

        PROBABLE CAUSES:
        1. The actuator that is used for detecting the home position of the manual feed tray (bypass tray) stops at the wrong position due to incorrect adjustment of the clutch spring and ratchet.
        Adjust the spring clutch and ratchet according to the procedure outlined in attached Bulletin Number 4593.

        2. Manual feed tray Lift-up Sensor cannot locate home position because the lift cam is not in the correct position. It may have been accidently moved or packing material is interfering with movement.
        Verify cam position after checking for free movement (no interference). Also, the PWB Assembly has been modified to allow for an extra detection attempt of the Lifting Plate. Replace the PWB Assembly if deemed necessary.

        Comment

        • mikeena
          Branch Technical Manager

          100+ Posts
          • Mar 2007
          • 218

          #5
          if machine was just pulled out MAKE SURE THAT THERE is nothing jamed inside bypass stoping it from going up. next i would say try disconnecting the motor and plugging it back in. if that dont work its probably the motor

          Comment

          • mujibur
            Technician

            50+ Posts
            • Jan 2009
            • 53

            #6
            bizhupc350 how to reset image unit

            hi every body help me howto reset image unit life are change image unit

            Comment

            • djwhoo
              Trusted Tech

              100+ Posts
              • Aug 2013
              • 117

              #7
              Re: Konica minolta C350

              Originally posted by hosman80
              here is somo more info:
              Description:
              C-0960 when printing from bypass tray.
              Solution:

              PROBABLE CAUSES:
              1. The actuator that is used for detecting the home position of the manual feed tray (bypass tray) stops at the wrong position due to incorrect adjustment of the clutch spring and ratchet.
              Adjust the spring clutch and ratchet according to the procedure outlined in attached Bulletin Number 4593.

              2. Manual feed tray Lift-up Sensor cannot locate home position because the lift cam is not in the correct position. It may have been accidently moved or packing material is interfering with movement.
              Verify cam position after checking for free movement (no interference). Also, the PWB Assembly has been modified to allow for an extra detection attempt of the Lifting Plate. Replace the PWB Assembly if deemed necessary.

              Hey could you send me bulletin number 4593... or is there a link i missed? thanks

              Comment

              • ni311
                Senior Tech

                Site Contributor
                500+ Posts
                • May 2008
                • 658

                #8
                Re: Konica minolta C350

                it's a 5 years thread...
                Konica Minolta Error Codes - Explanations and Solutions

                Comment

                • SteinkeBeyer

                  #9
                  Re: Konica minolta C350

                  Can you please send me Bulletin 4593 which is mentioned above.

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5745

                    #10
                    Re: Konica minolta C350

                    no longer available.
                    a fish wearing a bra has better support than that machine.
                    i searched SSD for 10 minutes, no older bulletins seem to be hosted anymore.
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

                    • SteinkeBeyer

                      #11
                      Konica Minolta Magicolor 7450

                      I'm not repairing a C350,
                      I am repairing a Magicolor 7450,
                      with the following displayed:
                      SERVICE CALL0960
                      TRAY 1 SENSOR

                      Any thought on this repair would be very thoughtful.
                      Would it be the same as what has been discussed for the C350?

                      Comment

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