Reseting CE Password of C284e

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  • printerNoob
    Technician
    • Jan 2023
    • 12

    #16
    Re: Reseting CE Password of C284e

    Originally posted by Markks
    It could also be the bushings for the registration roller. Can you turn the registration roller without to much force? When you replace the clutch I would recommend cleaning the bushing plus also clean the registration roller with a lint free rag wet with WD-40
    Yes, I can turn them by hand. But I feel some resistence, should it be able to turn freely with no resistence?

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    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5737

      #17
      Re: Reseting CE Password of C284e

      should be able to roll it with your pinky and slight pressure.
      shoot some tuff oil or wd in the brass bushings and roll the roller several times.
      wont hurt.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

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      • printerNoob
        Technician
        • Jan 2023
        • 12

        #18
        Re: Reseting CE Password of C284e

        I just cleaned and lubed the bushings and cleaned the rollers but it didn't help. I now assume it must be the clutch CL4 or an error with the sensor. I made sure that the sensor is dust free. So right now I have to wait for the spare clutch to arrive to test it out.

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        • Hansoon
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Sep 2007
          • 3350

          #19
          “ Sent from my Intel 80286 using MS-DOS 2.0 “
          https://www.copytechnet.com/images/smilies/biggrin.png

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          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7916

            #20
            Re: Reseting CE Password of C284e

            How often it jams, error codes? I have a lot of 4e and 8 series machines and never have to replace registration clutch. Does it says sometimes to put correct paper size in tray while you have it already?

            P.S.
            Damn, Hans now I have to take yet another bottle with me
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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            • Hansoon
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Sep 2007
              • 3350

              #21
              “ Sent from my Intel 80286 using MS-DOS 2.0 “
              https://www.copytechnet.com/images/smilies/biggrin.png

              Comment

              • printerNoob
                Technician
                • Jan 2023
                • 12

                #22
                Re: Reseting CE Password of C284e

                Hi guys, so the new clutch arrived and I tested it today. Sadly it didn't solve my problem.
                I also tried your suggestion Hans with the old clutch but this also didn't work.

                I also received the CE password of the old service company and I could do some load check's and sensor checks. I saw that the registration sensor works and it correctly detects the paper when the jam happens. I also did a load test of CL4 and I got back an "OK" status.

                @tsbservice the jam happens everytime I try to print or copy something from any paper tray and the bypass. It's not like it happens just sometimes but all the times. The error code I get is always 30-03.

                I really don't know what it could be at this point.
                Last edited by printerNoob; 01-21-2023, 06:18 PM.

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                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7916

                  #23
                  Re: Reseting CE Password of C284e

                  30-03 is paper exit sensor PS3 not being unblocked so your jams should be above registration section paper can't leave fuser completely I guess. If that's the case you've replaced wrong clutch. Should be infamous CL8 need to be replaced instead of CL4.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • printerNoob
                    Technician
                    • Jan 2023
                    • 12

                    #24
                    Re: Reseting CE Password of C284e

                    Originally posted by tsbservice
                    30-03 is paper exit sensor PS3 not being unblocked so your jams should be above registration section paper can't leave fuser completely I guess. If that's the case you've replaced wrong clutch. Should be infamous CL8 need to be replaced instead of CL4.
                    Thank you for the fast reply. But the paper I am taking out never comes close to the exit section.

                    I uploaded two pictures to show you where the paper gets stuck. The second picture shows which clutch I replaced.
                    Paper Jam - Album on Imgur

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                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7916

                      #25
                      Re: Reseting CE Password of C284e

                      Originally posted by printerNoob
                      Thank you for the fast reply. But the paper I am taking out never comes close to the exit section.

                      I uploaded two pictures to show you where the paper gets stuck. The second picture shows which clutch I replaced.
                      Paper Jam - Album on Imgur
                      Seen pictures does every sheet stops there?
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • printerNoob
                        Technician
                        • Jan 2023
                        • 12

                        #26
                        Re: Reseting CE Password of C284e

                        Originally posted by tsbservice
                        Seen pictures does every sheet stops there?
                        Yes, it stops exactly there every time from any tray.

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                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7916

                          #27
                          Re: Reseting CE Password of C284e

                          Originally posted by printerNoob
                          Yes, it stops exactly there every time from any tray.
                          So then looks like registration clutch isn't energised. Mark roller and see if it's rotating.
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • printerNoob
                            Technician
                            • Jan 2023
                            • 12

                            #28
                            Re: Reseting CE Password of C284e

                            Originally posted by tsbservice
                            So then looks like registration clutch isn't energised. Mark roller and see if it's rotating.

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                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7916

                              #29
                              Re: Reseting CE Password of C284e

                              What is FRB? You should replace the board where clutch is plugged in.
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                              Comment

                              • tmmdmmm
                                Trusted Tech

                                Site Contributor
                                100+ Posts
                                • Apr 2021
                                • 173

                                #30
                                Re: Reseting CE Password of C284e

                                Originally posted by tsbservice
                                What is FRB? You should replace the board where clutch is plugged in.
                                CL4 goes to the FRB behind the waste box, then goes to the PRCB.

                                Thats a lot of boards to try replacing. First thing I would do is reseat CN8 on the FRB, CN3 on the FRB, and CN9 on the PRCB. See if there are any other connection points/extenders on those wires and reseat them as well. Unplug CL4 and meter that connector while doing load check. If you see 24v momentarily it should energize, if not move back up the wiring until you find where it stops. Most likely itll stop at CN8 on FRB or CN9 on PRCB, those are the board outputs, and that will tell you which board has gone, if its a board issue.

                                Im also not sure if unplugging the cluck will stop you from being able to meter, I've done it for motors but never clutches. Theres also a trick for using staples to sneak into the connector for metering while its still plugged in.

                                Edit* The reason I wouldn't just replace FRB (depends on how much and how fast you can get it) Is I had a similar issue with the reg sensor saying there was always paper (sensor never got power). It was one of our machines, so another tech just replaced the FRB and that didn't fix it. I metered the lack of power all the way back to the PRCB.

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