Konika Minolta Bizhub C3320i Red / Blue Lines Solution

[mirage]

I wanted to post the resolution that I found in troubleshooting my Konica Minolta Bizhub C3320i unit. When I initially got it, I had red and blue lines being printed, which almost looked like wide-ruled notebook paper from back in the day.

This turns out to be due to the timezone, date, and time not being set. I performed the following procedures to fix it:
-Tap the gear icon on the Home screen to go to the Utility Section
-Tap counter within the Utility section
-Tap 'Display Keyboard' in the top left
-Press STOP button, 0, 0, Stop, 0, 1 (The Stop being the red stop key, the 0's and 1's are the virtual keys) to open the Service menu
-Default service password is 9272927292729272 (9272 repeated 4 times in a row), then press END in the top right
-Press Stop, 1, 1, 4, 4, C and this will take you to the Date/Time Area.
-Simply choose your timezone, and then set the date/time accordingly, and Apply the settings.

Your red/blue lines should now be gone. Figured I'd just document this in case it helps anyone else.

[Toxic]

Re: Konika Minolta Bizhub C3320i Red / Blue Lines Solution

You just discovered well known and frequently phenomenon, "lines of shame"

[mirage]

Re: Konika Minolta Bizhub C3320i Red / Blue Lines Solution

You just discovered well known and frequently phenomenon, "lines of shame"

Aha! I just picked up this C3320i for $250 bucks, and Im trying to restore it and get it in a good place. It's been a fun adventure so far! I've put new toner carts and a new waste toner cartridge in it.

I'm now trying to get the latest and greatest firmware and also trying to see if there's a way to lower the initial power draw when the unit first powers on.

[Toxic]

Re: Konika Minolta Bizhub C3320i Red / Blue Lines Solution

Initial power draw is normal for all copiers because of warming up process when fuser lamp(s) is active.
I don't think you can do anything about that and why is that problem anyway, that little thing don't consume much power after all?

Ps:golden rule, don't try to fix things if they work

[mirage]

Re: Konika Minolta Bizhub C3320i Red / Blue Lines Solution

Initial power draw is normal for all copiers because of warming up process when fuser lamp(s) is active.
I don't think you can do anything about that and why is that problem anyway, that little thing don't consume much power after all?

Ps:golden rule, don't try to fix things if they work

Well when I got it the magenta toner was completely gone and my waste toner was full. There was a firmware issue that addresses that, and I'd rather be safe than sorry there, or be out a toner that I just bought.

[rrrohan]

Re: Konika Minolta Bizhub C3320i Red / Blue Lines Solution

most noobs forget to set the time even if the current reading is correct.

[ionutkok]

[Krusty]

Re: Konika Minolta Bizhub C3320i Red / Blue Lines Solution

Thank you for this solution. We just got a bizhub C650i and our technician couldn't figure out the problem after assembling the unit. I couldn't wait much longer as I have a lot of printing so I searched and joined this group.

Thank you again! much appreciated!

[mirage]

Re: Konika Minolta Bizhub C3320i Red / Blue Lines Solution

I'm glad the advice here helped you Krusty