SSL not available in open API

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  • jamielex73
    Junior Member
    • Apr 2023
    • 1

    #1

    [Misc] SSL not available in open API

    Hi,

    I'm working on a 257i and i just cannot enable SSL on open API - option is greyed out.

    I have a self signed cert and PKI is set to use ssl in admin and user mode.

    Dvice has been restarted several times.

    have 3 other 257i machines, all on same firmware, same settings all working fine.

    Is there something drastic i'm missing?

    Can it be enabled from device control panel (I am working remotely and remote panel doesn't give me access to the administrator settings).

    Thanks in advance for your help.

    Jamie
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  • and
    Technician

    50+ Posts
    • Oct 2011
    • 93

    #2
    Re: SSL not available in open API

    Check with OpenAPIApplicationManager if some application is installed. Remove everything except the marketplace.



    Originally posted by jamielex73
    Hi,

    I'm working on a 257i and i just cannot enable SSL on open API - option is greyed out.

    I have a self signed cert and PKI is set to use ssl in admin and user mode.

    Dvice has been restarted several times.

    have 3 other 257i machines, all on same firmware, same settings all working fine.

    Is there something drastic i'm missing?

    Can it be enabled from device control panel (I am working remotely and remote panel doesn't give me access to the administrator settings).

    Thanks in advance for your help.

    Jamie

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7911

      #3
      Re: SSL not available in open API

      Try to do network reset in service mode - system 1 - initialization - network
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
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