Konica I series replace control panel C3350i C4050i

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  • blazebusiness
    SanDiegoCopierRepair.com

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 1250
    #1

    Konica I series replace control panel C3350i C4050i

    On the i series if you replace the control panel you will end up with a C-C164 code and firmware cannot be updated but instead shows firmware error.

    Obviously the swapping of the panel caused the code, there must be a procedure when replacing that tft display or any other peripheral hardware but I have not managed to find it on MyKonicaMinolta.com. Advice appreciated.
    sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com
    Tags: code, firmware, panel, replace, series
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7979
      #2
      Re: Konica I series replace control panel C3350i C4050i

      This is really annoying.
      For example what if you have brand new machine with scanner smashed and another one with broken touch panel. Why not borrow working panel from scanner smashed machine to repair other machine?!

      Btw I have swapped control panel from bizhub 4050i to another new one with broken panel and it worked without a hitch.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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        • blazebusiness
          SanDiegoCopierRepair.com

          Site Contributor
          1,000+ Posts
          • Apr 2010
          • 1250
          #3
          Re: Konica I series replace control panel C3350i C4050i

          Originally posted by tsbservice
          This is really annoying.
          For example what if you have brand new machine with scanner smashed and another one with broken touch panel. Why not borrow working panel from scanner smashed machine to repair other machine?!

          Btw I have swapped control panel from bizhub 4050i to another new one with broken panel and it worked without a hitch.
          Yes, it's super annoying. Why they would make it difficult to simply swap out a control panel with a used one from the same model is hard to understand.
          sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7979
              #4
              Re: Konica I series replace control panel C3350i C4050i

              I'm positive they have panel firmware for C250i series, any chance you need to update it to certain level to match machine?
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • blazebusiness
                  SanDiegoCopierRepair.com

                  Site Contributor
                  1,000+ Posts
                  • Apr 2010
                  • 1250
                  #5
                  Re: Konica I series replace control panel C3350i C4050i

                  Originally posted by tsbservice
                  I'm positive they have panel firmware for C250i series, any chance you need to update it to certain level to match machine?
                  That possibility crossed my mind also. The used panel might be running a different fw version than the broken one. Or maybe it's just a serial number mismatch.
                  sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                    Comment

                    • copyman
                      Owner / Technician

                      Site Contributor
                      2,500+ Posts
                      • Sep 2005
                      • 4633
                      #6
                      Re: Konica I series replace control panel C3350i C4050i

                      Think it's because the counters are stored in a few different places and the control panel is one of them. Perhaps there is a small eprom with machine info that can be swapped from bad control panel to the other. If it was me I would call Hytec Dealer Services and ask for Kon/Min tech support, they will have the answer for this.

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