Konica Minolta c227 abnormal

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  • Daniele
    Technician
    • Jun 2019
    • 15

    #1

    Konica Minolta c227 abnormal

    IMG_20230722_092546.jpg
    Hello everyone, sorry for my english but i'm using the translator. I have a konica c227 from a customer, practically the printer after 5 minutes does not print and does not photocopy anymore because it goes away In "stop printing" . I forgot to see what kind of F/W the printer has. Has anyone ever had this problem?. I would like to try an update. Can you please send me the latest FW.
    D I did 2 types of procedures, I initialized from system 1 and nothing changed, I tried disabling and re-enabling the hdd and nothing changed. Thank you in advance.
  • aberock
    Trusted Tech

    Site Contributor
    100+ Posts
    • May 2022
    • 104

    #2
    Re: Konica Minolta c227 abnormal

    Originally posted by Daniele
    [ATTACH=CONFIG]59065[/ATTACH]
    Hello everyone, sorry for my english but i'm using the translator. I have a konica c227 from a customer, practically the printer after 5 minutes does not print and does not photocopy anymore because it goes away In "stop printing" . I forgot to see what kind of F/W the printer has. Has anyone ever had this problem?. I would like to try an update. Can you please send me the latest FW.
    D I did 2 types of procedures, I initialized from system 1 and nothing changed, I tried disabling and re-enabling the hdd and nothing changed. Thank you in advance.
    Hi ,

    Try to check drum life and other part counter .

    Clear all part counter and replace drum chip if need . This should be work .

    Thanks.

    Comment

    • Daniele
      Technician
      • Jun 2019
      • 15

      #3
      Re: Konica Minolta c227 abnormal

      Originally posted by aberock
      Hi ,

      Try to check drum life and other part counter .

      Clear all part counter and replace drum chip if need . This should be work .

      Thanks.
      But should the wording of the empty drum appear? Anyway how do I clear all the counters. Thank you for answering me.

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7916

        #4
        Re: Konica Minolta c227 abnormal

        System 2 set switch 230 to 00. That should show up consumables life. More than likely it's stopped due to life stop settings in service mode. PM me if you don't know where and what to look for.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4534

          #5
          Re: Konica Minolta c227 abnormal

          Make sure life stop is off in "enhanced security" mode.

          Comment

          • Daniele
            Technician
            • Jun 2019
            • 15

            #6
            Re: Konica Minolta c227 abnormal

            Originally posted by copyman
            Make sure life stop is off in "enhanced security" mode.
            Hi guys, THE LIFE STOP was active. luckily. Thanks Have a good day

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4534

              #7
              Re: Konica Minolta c227 abnormal

              Originally posted by Daniele
              Hi guys, THE LIFE STOP was active. luckily. Thanks Have a good day
              Glad to help. Good to hear it was something simple.

              If you are happy with the help you received please consider making a small donation to help keep this website active.

              Best of luck

              Comment

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