Konica Minolta BizHub C3350: Scan to FTP stopped working

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  • Distorted Vision
    Technician
    • May 2017
    • 16

    #1

    Konica Minolta BizHub C3350: Scan to FTP stopped working

    Not used the Scan to FTP function on my Konica Minolta BizHub C3350. I cannot get it working again. My hosting provider (Ionos) now only allows SFTP protocol which I'm not sure is supported by the C3350.
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5694

    #2
    Re: Konica Minolta BizHub C3350: Scan to FTP stopped working

    scan to FTP is usually done locally and your provider isnt involved.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

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    • Distorted Vision
      Technician
      • May 2017
      • 16

      #3
      Re: Konica Minolta BizHub C3350: Scan to FTP stopped working

      I think you misunderstand. The FTP server I'm using is with my hosting company, 1&1 / Ionos. I don't have a FTP server running on a local machine.
      It was setup and working fine but stopped when Ionos don't allow plain FTP only SFTP.

      Originally posted by Synthohol
      scan to FTP is usually done locally and your provider isnt involved.

      Comment

      • techsxge
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2022
        • 661

        #4
        Re: Konica Minolta BizHub C3350: Scan to FTP stopped working

        Originally posted by Distorted Vision
        I think you misunderstand. The FTP server I'm using is with my hosting company, 1&1 / Ionos. I don't have a FTP server running on a local machine.
        It was setup and working fine but stopped when Ionos don't allow plain FTP only SFTP.
        FTP usually runs on port 21 nby default, sftp on port 22. If you are lucky the machine supports it, tr to change port and see what happens
        As an alternative, setup a sftp server on your site, make communication with the ionos server possible, then ftp to the new local server
        Last edited by techsxge; 07-31-2023, 11:32 AM.

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