Bizhub 287 keeps rebooting

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  • tsbservice
    Field tech
    Site Contributor
    5,000+ Posts
    • May 2007
    • 7387

    Bizhub 287 keeps rebooting

    Hi folks, we have mentioned machine working very hard till 1.7 million counts.
    It started with D341 a while ago which was solved by data recovery. Now it won't. It boots slowly until we see 5 pillar but never main screen then goes straight to full self diagnosis doing nothing there and restarting eventually.
    I think client missed the time when after 3rd reboot recover data button was shown and now we're at lost. Nothing can be done to enter service mode or clear nonvolatile memory. However firmware update and reset tool finished successfully leave nothing different.
    I would attempt eMMC but we have few machines and nothing spare. If it is MFP board it's game over because of the price and machine count. I could pull used eMMC and try. What do you think?

    P.S..
    I know this machine is due to be replaced but it must work for some time if possible.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.
  • kingarthur
    Service Manager
    1,000+ Posts
    • Feb 2008
    • 1149

    #2
    Re: Bizhub 287 keeps rebooting

    can you get to the "trouble reset" screen, then instead of pressing "trouble reset" use the "buttons" on the right of the screen, you should be able to enter service mode
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

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    • tsbservice
      Field tech
      Site Contributor
      5,000+ Posts
      • May 2007
      • 7387

      #3
      Re: Bizhub 287 keeps rebooting

      No luck mate, we tried even from self diagnostic screen out of desperation.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

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