konica c7000 bypass tray mb504 does not rise

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  • zubinn
    Technician
    • Sep 2017
    • 49

    #1

    konica c7000 bypass tray mb504 does not rise

    my pf601 paper tray died. so i removed it and want to use the bypass tray to run some jobs only to find it does not rise.

    It does show up on the machine as bypass tray dipsw 36 is on

    problem is the tray does not lift. If i force it up when the machine is trying to draw paper in it does print.

    i have tried replacing the lift motor A0P0M10000 from another machine unfortunately it doesnt work.

    Any ideas ? did i miss anything ?
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5760

    #2
    Re: konica c7000 bypass tray mb504 does not rise

    recheck all 5? connectors, sounds like the lift motor is not plugged in.
    or ive seen the tray limit actuator stuck so it thinks its up all the time.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • zubinn
      Technician
      • Sep 2017
      • 49

      #3
      Re: konica c7000 bypass tray mb504 does not rise

      Originally posted by Synthohol
      recheck all 5? connectors, sounds like the lift motor is not plugged in.
      or ive seen the tray limit actuator stuck so it thinks its up all the time.
      the lift motor is connected 2 pin connector. I tried a new motor also….
      but what you mentioned about the tray limit actuator may be something to look into

      would you be able to give more details on the tray limit actuator, where it is located and how to check it?

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5760

        #4
        Attached Files
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • zubinn
          Technician
          • Sep 2017
          • 49

          #5
          Re: konica c7000 bypass tray mb504 does not rise

          is there a dipsw setting to test ps25 and m35 ?

          if anybody would like to do a video call with me I be willing to pay hourly to help troubleshoot


          Comment

          • tulintron
            Senior Tech

            Site Contributor
            500+ Posts
            • Jul 2014
            • 669

            #6
            Re: konica c7000 bypass tray mb504 does not rise

            Originally posted by zubinn
            is there a dipsw setting to test ps25 and m35 ?

            if anybody would like to do a video call with me I be willing to pay hourly to help troubleshoot
            I suspect you have a damaged Conveyance Drive Board. I've been through this a few times. There is a green colored ICP right below the engine. It is in the top right corner of the Board. Check if it is burnt.
            https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5760

              #7
              Re: konica c7000 bypass tray mb504 does not rise

              should be ICP11
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • zubinn
                Technician
                • Sep 2017
                • 49

                #8
                Re: konica c7000 bypass tray mb504 does not rise

                Originally posted by Synthohol
                should be ICP11
                this board ? I see 2 flashing led

                see bigger image >>> Shared album - Zubinn Tan - Google Photos

                IMG_0151.jpg

                Comment

                • zubinn
                  Technician
                  • Sep 2017
                  • 49

                  #9
                  Re: konica c7000 bypass tray mb504 does not rise

                  Does this bypass tray mechanism look okay ?

                  see bigger picture >>> Shared album - Zubinn Tan - Google Photos

                  IMG_0152.jpg


                  maybe some bits need to be replaced.
                  Attached Files

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5760

                    #10
                    Re: konica c7000 bypass tray mb504 does not rise

                    on that assy, the sensor that the feed assy blocks as the paper rises it looks like the metal frame is bent and the metal actuator never gets blocked and unblocked. bend the metal so the arm goes deeper in the sensor to block the eye.
                    The frame the sensor is mounted looks bent and the sensor is not being blocked by the actuator arm.
                    Attached Files
                    Last edited by Synthohol; 12-15-2023, 02:05 PM. Reason: spelling
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

                    • zubinn
                      Technician
                      • Sep 2017
                      • 49

                      #11
                      Re: konica c7000 bypass tray mb504 does not rise

                      picture from a diffrent angle ... sensor blocked / unblocked

                      if "bending" is required bend in which direction ?

                      blocked >>> Shared album - Zubinn Tan - Google Photos

                      unblocked >>> Shared album - Zubinn Tan - Google Photos

                      blocked IMG_0156.jpg unblocked IMG_0155.jpg




                      Originally posted by Synthohol
                      on that assy, the sensor that the feed assy blocks as the paper rises it looks like the metal frame is bent and the metal actuator never gets blocked and unblocked. bend the metal so the arm goes deeper in the sensor to block the eye.
                      The frame the sensor is mounted looks bent and the sensor is not being blocked by the actuator arm.

                      Comment

                      • zubinn
                        Technician
                        • Sep 2017
                        • 49

                        #12
                        Re: konica c7000 bypass tray mb504 does not rise

                        picture from another angle ... bend which metal up or down ?

                        sensor blocked >>> Shared album - Zubinn Tan - Google Photos

                        sensor unblocked >>> Shared album - Zubinn Tan - Google Photos

                        IMG_0156.jpg IMG_0155.jpg


                        Originally posted by Synthohol
                        on that assy, the sensor that the feed assy blocks as the paper rises it looks like the metal frame is bent and the metal actuator never gets blocked and unblocked. bend the metal so the arm goes deeper in the sensor to block the eye.
                        The frame the sensor is mounted looks bent and the sensor is not being blocked by the actuator arm.

                        Comment

                        • Synthohol
                          Certified Konica Expert

                          Site Contributor
                          5,000+ Posts
                          • Mar 2016
                          • 5760

                          #13
                          Re: konica c7000 bypass tray mb504 does not rise

                          ok, so when you go to use the bypass the solenoid engages, the feed assy is supposed to drop onto the paper and the tray should rise then start feeding once that sensor is blocked and shows "paper set"
                          so either the lift motor is not energized or the solenoid that is supposed to release the take-up assy isnt releasing.
                          We know a thing or two because we've seen a thing or two.
                          The medication helps though...

                          Comment

                          • zubinn
                            Technician
                            • Sep 2017
                            • 49

                            #14
                            Re: konica c7000 bypass tray mb504 does not rise

                            how can i test these ? is there a dipsw setting that i can see the motor / solenoid status ?

                            Originally posted by Synthohol
                            ok, so when you go to use the bypass the solenoid engages, the feed assy is supposed to drop onto the paper and the tray should rise then start feeding once that sensor is blocked and shows "paper set"
                            so either the lift motor is not energized or the solenoid that is supposed to release the take-up assy isnt releasing.

                            Comment

                            • Synthohol
                              Certified Konica Expert

                              Site Contributor
                              5,000+ Posts
                              • Mar 2016
                              • 5760

                              #15
                              Re: konica c7000 bypass tray mb504 does not rise

                              23 0 M38 Paper lift motor /1
                              1 M39 Paper lift motor /2
                              2 M40 Paper lift motor /3
                              3 M35 Paper lift motor /BP (down)
                              4 M35 Paper lift motor /BP (up)
                              We know a thing or two because we've seen a thing or two.
                              The medication helps though...

                              Comment

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