scan to smb question..

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1211

    #1

    scan to smb question..

    I have set up a shared file on my pc. i am running windows vista . and the instructions tell me to go the the mfp and hit the scan button. then direct imput. then scan to smb button. it simply is not there. I actually have an instruction sheet from my dsm. but the information is not correct. I am doing this as an exersize to get better at it. this is a brand new bizhub 200 that is in our shop. I have read some of your posts on scanning and I feel you guy's have the missing link. again. scan to smb. the machine has no hdd. and no fax unit for ip scanning. just plane jane scanning. thanks for your help in advance

    brent frank
  • Mr Spock
    Vulcan Inventor of Death

    1,000+ Posts
    • Aug 2006
    • 2064

    #2
    We just spent a week on this ourselves. You need the extra memory before it will scan. It is not in the documentation that this is required for scanning and it is only needed for this model. I think the hard drive is also needed but I do not have the email at this time on the issue. I know if it is not needed then it is recommended, but with out the memory upgrade it will not do it all....
    And Star Trek was just a tv show...yeah right!

    Comment

    • brent
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2008
      • 1211

      #3
      Originally posted by Mr Spock
      We just spent a week on this ourselves. You need the extra memory before it will scan. It is not in the documentation that this is required for scanning and it is only needed for this model. I think the hard drive is also needed but I do not have the email at this time on the issue. I know if it is not needed then it is recommended, but with out the memory upgrade it will not do it all....
      humm. from my documentation it does not require a hdd. but the memory is intersting. if you have any info that would be great. I was told these will print scan and copy right out of the box. was I being fibbed to?

      I don't doubt I need extra memory. just something in writing icould look at would be great. thanks

      brent

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22996

        #4
        Does this function need to be enabled in the service mode, or in the web interface? Kyocera products can be enabled either in simulation 512 or the radio button on the web interface. Also on some products, not all the scanning options can be used concurrently. On some Kyoceras, scan to SMB & FTP are not available if Enterprise mode is enabled. Confusing, and sometimes exasperating.

        The memory suggestion is also a good possibility.

        Sorry. I don't know the specifics of Konica Minolta...
        I hope this helps. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • TheOwl
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1732

          #5
          Just a quick thought on the HDD with your scanning.

          I know that on the older models of Konica Minolta you required a HDD installed in the machine so that you could scan a multi page document. If you didn't have the HDD, the machine would create a file per page.

          This had something to do with machine requiring storage space to stitch all of the scans together before pushing out a single file.
          Please don't ask me for firmware or service manuals as refusal often offends.

          Comment

          • Wasfil
            Technician
            • May 2008
            • 20

            #6
            Check Your Firmware Version

            try to check Firmware Version, If Your Firmware is V.10. Please Upgrade the Firmware to V. 20 or 30. Because for C200, almost the version is V.10. So we must to Upgrade to. V.20 or 30. For Upgrade please contact your technician
            "Just. Info"
            You canot find Scan SMB or FTP menu if your version is V.10

            Comment

            • barratec
              Trusted Tech

              100+ Posts
              • Jun 2008
              • 162

              #7
              It's a problem of firmware version. Upgrade it to last version both MAIN FIRMWARE and ENGINE FIRMWARE.

              Comment

              • Mr Spock
                Vulcan Inventor of Death

                1,000+ Posts
                • Aug 2006
                • 2064

                #8
                Originally posted by brent
                humm. from my documentation it does not require a hdd. but the memory is intersting. if you have any info that would be great. I was told these will print scan and copy right out of the box. was I being fibbed to?

                I don't doubt I need extra memory. just something in writing icould look at would be great. thanks

                brent
                They still have not put a note on the website about this yet. We called the tech support line and they informed us of this requirement. The sales rep was mad about it as well since it affected their commission check!
                I believe the other copiers in this family do not need the memory but the 200 does.
                And Star Trek was just a tv show...yeah right!

                Comment

                • ni311
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • May 2008
                  • 658

                  #9
                  Originally posted by barratec
                  It's a problem of firmware version. Upgrade it to last version both MAIN FIRMWARE and ENGINE FIRMWARE.
                  From what I know, the new machines that just came cannot scan at all without the firmware update. My advise is to try the firmware update first, it's much cheaper...
                  Konica Minolta Error Codes - Explanations and Solutions

                  Comment

                  • brent
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Nov 2008
                    • 1211

                    #10
                    I am sitting at version 62 right now. but check this out. I also have a bizhub 350 new sitting here in my shop. when I access the scan screen I still cannot get to the smb button. let me scan this 3 page doc here and you all can take a look. it is from my dsm. and you can see what I am talking about. I have the desktop set up as a shared folder. just when Igo to to the mfp and try to direct imput either the 350 or 200 that screen is not there.

                    brent

                    Comment

                    • brent
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2008
                      • 1211

                      #11
                      b200 scan guide

                      hopefully this comes through.

                      brent
                      Attached Files

                      Comment

                      • munno

                        #12
                        From what you have said, and a qiuck look at your instructions no wonder you are confused. You have to create a scan button first, Bye logging onto the MFP through IE, just click on the scan tab and create a one touch button.

                        Comment

                        • DocuSystems
                          Service/IT/Integrator

                          50+ Posts
                          • Jan 2007
                          • 54

                          #13
                          I've setup scan to SMB many times on the Bizhub 200, 250, & 350. All three support multi-page PDF or TIFF scanning to SMB directly out of the box with no extras necessary. Of course there will be a page limitation depending on the DPI you have selected, but I can get 10 pages at 200X200 to go just fine.
                          Checking our "in shop" 350, I see that Direct Input will not do what you need. You will have to setup a one touch for scan to SMB. The web interface is the easiest way.
                          Also, I have had problems with scanning to Vista. It's best to setup the share using the advanced sharing options under the folder's properties. Then you can name the share exactly what you like.
                          I'd recommend trying to learn SMB Scanning using an XP box first if possible.

                          Comment

                          • brent
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Nov 2008
                            • 1211

                            #14
                            I appreciate your imput guy's. I got an e mail back from minolta and they also said it would scan with no additional memory or hdd. I have a 200 in shop I am working with. I am getting close. thanks

                            brent

                            Comment

                            • KonicaNet
                              IT
                              • May 2009
                              • 45

                              #15
                              The 200-250- 350 can all scan without extra memory or HD. The HD allows you to scan more than abuot 10-12 8.5x11 pages before getting a type of out-of-memory error.

                              You have to make the SMB scan button on the copier. On Vista, you will have security problems right off the bat. Create a new folder on the C: driver like c:\Scans. If it tells you that you do not have permissions then you must remedy this by right clicking on the C drive in My Computer and adding yourself as Full Controll under Security for the C drive. You are NOT an Administrator as you were in XP, just a user.

                              Right click on your new share, and change the Sharing and Security to include Everyone and set them to Full Controll (read write modify create, etc.).

                              If you type the copiers IP address into your web browser, you can then go to the copiers web interface, click the FAX/SCAN button (doesn't look like a button, but it is), scroll down to the bottom of the page and click the 1st box - on the 3 dashed lines (they are links), follow the screens.

                              Make your scan folder name simple "Scans". You might also want to create a new local user call "Scans" and a password of "Scans" on Vista, just to get things working.

                              Your firmware is REALLY out of date in the USA, you should be on 80 or 88.

                              When it asks you for a Host Name or IP address, go to a Command Prompt on your computer and type IPCONFIG. Type in your IP address (4 numbers with periods). Get it working with your IP address, and then after everything is working, change it to use your Host Name. Right click on My Computer, Properties, ComputerName - highlight with your mouse the computer name up to, but not including the periood, right click on the highlighted text and select Copy. Paste or type this name into the Host Name box. I believe the BH 200 has a radio button (on the web page) you have to click on to tell it that you are entering a Host Name and not an IP address.

                              Hope this helps.

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