Update on Scanner Drive Belt failure, C-360i series...

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Oystercopy
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2009
    • 578

    Update on Scanner Drive Belt failure, C-360i series...

    So, I had my first one of these throw a scanner code the other day. Had a heck of a time getting information on it from tech support, but basically, it turned out the scanner drive belt was bad.

    I brought one with me from another machine, but when I got out there, I was surprised what I found. Not only was the belt broken/shredded (machine only had 60K on it) but both the original belt and the new belt were both very STIFF.. this is unlike most cog style drive belts you'd had any experience with in the past.... I believe this rigidity and lack of pliability was what was causing these belts to break. Maybe they're getting them from a cheap supplier, but the part number hadn't changed (??)

    Additionally, I couldn't even get the new belt on without releasing some of the motor tension. I'm sure part of the reason for belt breakage also has to do with how tight the tension was adjusted from the factory. I know this is addressed in the bulletin on this issue that they sent me, but I would venture that I'm going to need to go into these things now and check every one of them for motor tension and release some of that. I don't know whose idea it was to tighten them that much, but it was a bad idea.

    Hope this helps someone!
    OC
  • avecosat
    Trusted Tech

    250+ Posts
    • Jun 2012
    • 298

    #2
    Re: Update on Scanner Drive Belt failure, C-360i series...

    I have changed a few belts due to breakage or noise, I usually carry a couple of them in my suitcase.

    Comment

    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2410

      #3
      Re: Update on Scanner Drive Belt failure, C-360i series...

      Isn't the holder of the belt pressure roller "spring loaded". Usually you just need to loosen the screw and let that spring define the pressure and then tighten the screw angain.

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7623

        #4
        Re: Update on Scanner Drive Belt failure, C-360i series...

        Originally posted by Gift
        Isn't the holder of the belt pressure roller "spring loaded". Usually you just need to loosen the screw and let that spring define the pressure and then tighten the screw angain.
        That's correct. I have changed so many of them and never came back.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • kingarthur
          Service Manager

          1,000+ Posts
          • Feb 2008
          • 1197

          #5
          Re: Update on Scanner Drive Belt failure, C-360i series...

          Yep - same part no - different quality. Don't you have to remove the motor to fit the belt, then tighten the screws once it's in place
          Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7623

            #6
            Re: Update on Scanner Drive Belt failure, C-360i series...

            Originally posted by kingarthur
            Yep - same part no - different quality. Don't you have to remove the motor to fit the belt, then tighten the screws once it's in place
            Yes motor to be removed then without connecting it should be spring loaded and 3 screw tighten in specific order.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • tech51
              Senior Tech

              500+ Posts
              • Jan 2009
              • 846

              #7
              Re: Update on Scanner Drive Belt failure, C-360i series...

              I take that spring off and tension it manually. The strength of that spring is ridiculous. The belt only needs to move the mirrors, not the flipping Titanic😀.

              Comment

              • Dickie
                Trusted Tech

                100+ Posts
                • Nov 2011
                • 188

                #8
                Re: Update on Scanner Drive Belt failure, C-360i series...

                There is a Tech Bulletin for this issue

                Find attached
                • PSKM_BT2012378EN.pdf (700.3 KB)
                Attached Files

                Comment

                • kingarthur
                  Service Manager

                  1,000+ Posts
                  • Feb 2008
                  • 1197

                  #9
                  Re: Update on Scanner Drive Belt failure, C-360i series...

                  Originally posted by Dickie
                  There is a Tech Bulletin for this issue

                  Find attached
                  • PSKM_BT2012378EN.pdf (700.3 KB)

                  TBH, I'm not sure that'll make much difference - it's due to the quality of the belts - they're crap, as I said before, it's the same part no on the previous series, but the quality is completely different. We use the belts from the previous series, which have and are working fine
                  Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

                  Comment

                  • kenpio
                    Trusted Tech

                    100+ Posts
                    • Dec 2015
                    • 195

                    #10
                    Re: Update on Scanner Drive Belt failure, C-360i series...

                    There is a Free of Charge that you can get these from KM. I the warranty part for the service.

                    Hope this helps

                    Comment

                    Working...