The scanner does not work after an internet outage

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  • abbdullah
    Junior Member
    • Apr 2024
    • 1

    #1

    [Misc] The scanner does not work after an internet outage

  • kingarthur
    Service Manager

    1,000+ Posts
    • Feb 2008
    • 1327

    #2
    Re: The scanner does not work after an internet outage

    How long is a piece of string?.... more info is needed, unfortunately, even though some of "us" are good....however, "we" aren't good at guessing.... are you scanning to email, SMB...when the scan fails what is the network error code. if scanning to email, are you using 365, Gmail....another server. are all the devices, the ones that work, scanning to the same address as the ones that don't work, if scanning to email, are they all using the same SMTP, are they all scanning the same way......
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

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    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1977

      #3
      Re: The scanner does not work after an internet outage

      probably gateway or DNS settings have changed

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