C500 with a 32-01 code

[Guest]

What could be causing this code on a C500? 32-01

[wizpar]

according to service manual

When the fixing cooling fan /1
and /2 (M10, M36, M37) were
ON, abnormality detection signal
of either of them was continuously
detected for the

specified time.

Printer control board (PRCB)
Fixing cooling fan /1 (M10)
Fixing cooling fan /2 (M37)

Fixing cooling fan /3 (M36)

[laserman06]

Is it a jam code or a service code?

If it is a jam code, check the 3 one-way gears in the fuser gear box.

If it is a service code, see above post, by wizpar.

[dl4tech]

Service code. Ordered the above motors, turned out to be a sometimes slow turning M36, the second motor behind the first one. IO check 42-03 would show the motor turning once in a while (thus the code). Replaced and tested with the finisher and the covers off for 45 minutes. So far so good.