service / tech rep mode not accessible

[clubsys1]

yes, i am using the little black button next to the card slot...when the machine boots, i can put in the 00000000 code and get to the screen with trouble reset. however, pressing trouble reset yields nothing. the button is non-responsive.

What's weird...yesterday it wasn't even beeping, and today it is beeping on click, but still no action/response.

[Juggy]

hi, when you get to the screen after entering 00000000. Dont press trouble reset instead enter stop,0,0,stop,0,1 and you will go into tech rep screen. Reset the special parts counter for developer and drum to zero by highlighting and press c then you can switch off and switch on the main switch and the machine should be working fine

[clubsys1]

i have tried that and all i get is double beeps when i push any button on the keypad...the trouble reset button doesn't work and the keypad is basically locked out from this menu screen.

...something else is up, but i can't figure out what.