C6501 Duplex Jam on Heavy (but in spec) cardstock

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  • resolute
    Technician
    • Apr 2009
    • 28
    #1

    C6501 Duplex Jam on Heavy (but in spec) cardstock

    I Have a C6501 - a lot of jams on Autoduplex. The paper I am using is within spec -- and uncoated - only 216gsm actually.

    I jams whenever I try to run more than 1 sheet. If I send 1 sheet - it doesnt jam.. if i send 2 or 3 -- it jams.

    There are a lot of settings that I can adjust.. but not sure what I can adjust to reduce the chances of it jamming.
    Tags: c6501, cardstock, duplex, heavy, jam
    • Si@danwood
      Trusted Tech

      100+ Posts
      • Mar 2008
      • 154
      #2
      Check and make sure the paper size corresponds to what the tray setting/print driver says!! A bit obvious i know but had a similiar only last friday!! ..Si

        Comment

        • random
          #3
          Jam codes?

            Comment

            • Stirton.M
              All things Konica Minolta

              1,000+ Posts
              • Oct 2009
              • 1804
              #4
              Originally posted by random
              Jam codes?

              I agree.

              Jam codes will reveal what is really going on.
              "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
              ---Groucho Marx


              Please do not PM me for questions related to Konica Minolta hardware.
              I will not answer requests or questions there.
              Please ask in the KM forum for the benefit of others to see the question and give their input.

                Comment

                • Adriaan
                  #5
                  Give some jamcodes and then you'll get some advice.
                  For instance: paper feed sensor directly after fuser

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