Hmmm...strange that I use the same font that formatted well in notepad but it sucks here. Hopefully you can understand that table in the middle.
The second setting is fuser transport speed. Adjust that according to the job you are doing.
Of course, the problem you are describing does not appear to be normal behavior of this machine. We have about a dozen of these model lines in a variety of print shop environments and have never encountered any issues regarding printing of anything, aside from thick stock issues, which there are workarounds.
You said your fiery doesn't allow to print thick stocks from other trays. It should, and the only restriction would be duplex for paper stocks set at thick 4 (bypass tray and LCT).
What is the firmware level of the copier. Recommended firmware level to G00-R6 or G00-R5 (even with version R6, the MFP will display R5 in the MSC section of the firmware display screen).
What version is the fiery system? Print a fiery config sheet, it should be amongst the first few lines of the printout. Latest version of the IC409 is Version 1.01. There are an assortment of patches available for both version 1.0 and 1.01. I do recommend to upgrade to version 1.01 and apply all the patches that are applicable to this customer's needs.
Also, ensure the driver you are using is the correct driver for the fiery and is NOT the MFP driver, there is a difference. The best bet to ensure you have the correct driver is to download directly from the fiery. Login to the copier via pagescope, there should be a Fiery logo in the user screen. Click that and you should be presented with the fiery details. One tab allows you to download the software that is fiery related, including the drivers, all OS specific to either windows or mac. Also ensure the driver is properly configured. If there is a firewall preventing the driver from properly acquiring the options, set the permissions accordingly. This is most likely the reason you cannot set paper weights for any of the other drawers.
The fiery tools also contains a copy of command workstation. Though this one is fine (version 4), I recommend to download version 5.1 from efi... Fiery Command WorkStation 5
Command workstation is indispensable when dealing with a fiery controller. To see it in action is to be a believer. If you follow that link, I believe there is an interactive on the web page to demonstrate what it can do.
The second setting is fuser transport speed. Adjust that according to the job you are doing.
Of course, the problem you are describing does not appear to be normal behavior of this machine. We have about a dozen of these model lines in a variety of print shop environments and have never encountered any issues regarding printing of anything, aside from thick stock issues, which there are workarounds.
You said your fiery doesn't allow to print thick stocks from other trays. It should, and the only restriction would be duplex for paper stocks set at thick 4 (bypass tray and LCT).
What is the firmware level of the copier. Recommended firmware level to G00-R6 or G00-R5 (even with version R6, the MFP will display R5 in the MSC section of the firmware display screen).
What version is the fiery system? Print a fiery config sheet, it should be amongst the first few lines of the printout. Latest version of the IC409 is Version 1.01. There are an assortment of patches available for both version 1.0 and 1.01. I do recommend to upgrade to version 1.01 and apply all the patches that are applicable to this customer's needs.
Also, ensure the driver you are using is the correct driver for the fiery and is NOT the MFP driver, there is a difference. The best bet to ensure you have the correct driver is to download directly from the fiery. Login to the copier via pagescope, there should be a Fiery logo in the user screen. Click that and you should be presented with the fiery details. One tab allows you to download the software that is fiery related, including the drivers, all OS specific to either windows or mac. Also ensure the driver is properly configured. If there is a firewall preventing the driver from properly acquiring the options, set the permissions accordingly. This is most likely the reason you cannot set paper weights for any of the other drawers.
The fiery tools also contains a copy of command workstation. Though this one is fine (version 4), I recommend to download version 5.1 from efi... Fiery Command WorkStation 5
Command workstation is indispensable when dealing with a fiery controller. To see it in action is to be a believer. If you follow that link, I believe there is an interactive on the web page to demonstrate what it can do.
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