I'm trying to find a company that can re-write the serial numbers on the main circuit board of a KM C500. Someone apparently did some "creative swapping" and we now have a main board for some other C500 that I'm told is long gone. I heard there was a company out there that could do this. I'm hoping someone can save me here! Thanks
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there is a utility that will do what you want but it is strictly controled by konica. they may clear the board for you if you are a certified tech. -
Yeah, they'll do it but the service costs about $1000. You can buy another C500 for that.Comment
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Serial number resides on the NVRAM primarily and cannot be reset without sending this back to KM. It is considered an anti-theft feature, amongst other things.
in 25 mode (press and hold "P" key until machine prompts for 4 digit code. Enter 9272 and press start key.
From there, select 25 mode.
And then "Board change mode"
You "might" be able to correct the number there, but I have my doubts."Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
---Groucho Marx
Please do not PM me for questions related to Konica Minolta hardware.
I will not answer requests or questions there.
Please ask in the KM forum for the benefit of others to see the question and give their input.
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save your time It can't be done in the field......It's is as Albonline mentiod strictly ONLY for KonicaMinolta repair center... You can send the boards for reset but I think it's cheaper too buy a new one if you need one .....
You can us this board for testing to find out if you have an problem on a C500.to check if it comes from the board.
You only have then thin stripes on your prints,and if you turn off and on the machine you get a C code..
Gr KMCOPIERComment
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