C235 with DF-611

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  • Haroldbfix
    Trusted Tech

    100+ Posts
    • Feb 2008
    • 212

    #1

    C235 with DF-611

    When trying to make a copy using the doc feeder the machine displays "Scanning Original" and sits there forever. The doc feeder never takes in the original.

    However you can scan originals through the Doc Feeder all day using the adf paper passage simulation in tech rep mode. In tech rep mode you can run 1to1, 2to2 it will run with no problems. The previous tech has replaced the DFCB, SRB (Scanner Relay Board), MFP Board. Today I tried firmware and everything else I could think of. Im wondering if this is a nvram issue.

    Please advise
    Last edited by Haroldbfix; 01-13-2010, 02:28 AM.
  • tech51
    Senior Tech

    500+ Posts
    • Jan 2009
    • 846

    #2
    I had one do this and after I re-set the original guide width (by the book) it started working fine. It would also be worth getting a set up chart and setting up all the sensors as per the installation guide, I do this to any problem DF611 I go to and it seems to help. I reckon its some sort of nvram glitch.
    Cheers
    Last edited by tech51; 01-12-2010, 10:04 PM. Reason: Forgot something

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    • copytechman
      Senior Tech

      Site Contributor
      500+ Posts
      • Nov 2008
      • 926

      #3
      I had a df611 do something like that once, one of the pins on the connector to the machine wasnt making proper contact, looked like a comm error or something but just caused the machine to lockup.

      Regards!
      A.

      Comment

      • Stirton.M
        All things Konica Minolta

        1,000+ Posts
        • Oct 2009
        • 1804

        #4
        Originally posted by Haroldbfix
        When trying to make a copy using the doc feeder the machine displays "Scanning Original" and sits there forever. The doc feeder never takes in the original.

        However you can scan originals through the Doc Feeder all day using the adf paper passage simulation in tech rep mode. In tech rep mode you can run 1to1, 2to2 it will run with no problems. The previous tech has replaced the DFCB, SRB (Scanner Relay Board), MFP Board. Today I tried firmware and everything else I could think of. Im wondering if this is a nvram issue.

        Please advise
        If I recall, running the feeder in tech rep doesn't require certain checks, such as memory.

        Check your memory sticks...a quick way to see if memory is at fault is to do the memory test in tech rep. A longer method is to swap out the memory with known good modules from another machine.

        Check to ensure that the sensors are being properly triggered.

        To eliminate the doc feeder, swap it with a known good unit.
        "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
        ---Groucho Marx


        Please do not PM me for questions related to Konica Minolta hardware.
        I will not answer requests or questions there.
        Please ask in the KM forum for the benefit of others to see the question and give their input.

        Comment

        • Haroldbfix
          Trusted Tech

          100+ Posts
          • Feb 2008
          • 212

          #5
          The issue was resolved. The problem was the IPB. Another sympton was as soon as a document was place onto the Doc feeder tray the exposure lamp would come on and stay on.

          Comment

          • Stirton.M
            All things Konica Minolta

            1,000+ Posts
            • Oct 2009
            • 1804

            #6
            The lamp symptom was important to know. I thought that the problem was further along the chain. Was it just the board or simply a bad connection? I've had a couple machines flake out on me because of the cable that goes from the IPB to the MFP was at fault. In both instances, blank copies were reproduced.
            "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
            ---Groucho Marx


            Please do not PM me for questions related to Konica Minolta hardware.
            I will not answer requests or questions there.
            Please ask in the KM forum for the benefit of others to see the question and give their input.

            Comment

            • Haroldbfix
              Trusted Tech

              100+ Posts
              • Feb 2008
              • 212

              #7
              It was the board.

              Comment

              • Haroldbfix
                Trusted Tech

                100+ Posts
                • Feb 2008
                • 212

                #8
                Originally posted by Stirton.M
                The lamp symptom was important to know. I thought that the problem was further along the chain. Was it just the board or simply a bad connection? I've had a couple machines flake out on me because of the cable that goes from the IPB to the MFP was at fault. In both instances, blank copies were reproduced.
                It was the board








                it

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