C253 loud banging noise

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  • Taminol
    Trusted Tech

    Site Contributor
    100+ Posts
    • May 2007
    • 171

    C253 loud banging noise

    Hi guys,

    I have a client with a C253. I went to visit it last week when the call came in for noisey. I'd never heard a noise like it, not since the days of EP350Z's when the waste box overflowed!
    I believe something is siezed in the toner section. The bit where the new toner comes from the cartridge and eventually gets to the IU.
    Any idea how all this section comes out - it looks a right bitch.
    If I take a gear off the the waste toner drive, the bottom half moves freely. There's definately something untoward going on above it.
    Please have a look at the attached .PDF you may be able to shed more light on it for me.
    Either that or have a look at the video here
    MEGAVIDEO - I'm watching it

    Any help greatly appreciated
    Attached Files
  • pepper38_cnd
    Field Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2005
    • 1076

    #2
    Well I have to say you are a great photographer!

    Have you tried another transfer belt? And WTB? Just by the sounds of it, I would guess a clogged auger? Either Transfer belt cleaning or waste toner storage.

    Is you image good? No Jams? That would rule out Belt Drive, IU Dive and Fuser Drive.
    Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
    Now into Ip TV KODI Boxes

    Comment

    • Taminol
      Trusted Tech

      Site Contributor
      100+ Posts
      • May 2007
      • 171

      #3
      Originally posted by pepper38_cnd

      Have you tried another transfer belt? And WTB? Just by the sounds of it, I would guess a clogged auger? Either Transfer belt cleaning or waste toner storage.

      Is you image good? No Jams? That would rule out Belt Drive, IU Dive and Fuser Drive.

      Hi Pepper,
      Thanks for your reply.
      The IU's, WTB and transfer belt are perfect. I have removed them from the machine and when I maunually turn M1 Transport motor I can create the noise. I agree I think it is something to do with conveying the toner. But how the hell does that section come out, looks like the machine was built round it.
      As for CQ and jams, I've not got one throught it. Two reasons mainly, first the noise is so loud it sounds painful. Secondly, after pre-drive has finished the machine calls for the WTB to be replaced. This is because it isn't being driven and the sensor concludes that it must be full.

      Comment

      • BIG PAPA
        Da Boss

        100+ Posts
        • Jan 2010
        • 234

        #4
        Your main drive comes out from the back. Behind the boards. Not much fun.
        sigpic

        Comment

        • kmcopier
          PSP

          100+ Posts
          • Oct 2008
          • 183

          #5
          send me a PM a have a document for you about this problem kmcopier

          Comment

          • alexfixes
            Technician
            50+ Posts
            • Jan 2010
            • 68

            #6
            noise

            Originally posted by Taminol
            Hi guys,

            I have a client with a C253. I went to visit it last week when the call came in for noisey. I'd never heard a noise like it, not since the days of EP350Z's when the waste box overflowed!
            I believe something is siezed in the toner section. The bit where the new toner comes from the cartridge and eventually gets to the IU.
            Any idea how all this section comes out - it looks a right bitch.
            If I take a gear off the the waste toner drive, the bottom half moves freely. There's definately something untoward going on above it.
            Please have a look at the attached .PDF you may be able to shed more light on it for me.
            Either that or have a look at the video here
            MEGAVIDEO - I'm watching it

            Any help greatly appreciated
            never had that. I had noise on (K) toner on c253, when I repalced it fiexed the problem.

            Comment

            • copytechman
              Senior Tech

              Site Contributor
              500+ Posts
              • Nov 2008
              • 915

              #7
              Thats an awful noise and yeah, no easy way to get that out.. ouch.. Not ever heard one do that either!

              Regards!
              A.

              Comment

              • Taminol
                Trusted Tech

                Site Contributor
                100+ Posts
                • May 2007
                • 171

                #8
                Originally posted by kmcopier
                send me a PM a have a document for you about this problem kmcopier
                Done

                Comment

                • Taminol
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • May 2007
                  • 171

                  #9
                  Originally posted by copytechman
                  Thats an awful noise and yeah, no easy way to get that out.. ouch.. Not ever heard one do that either!

                  Regards!
                  A.
                  Yep, that's what I thought.
                  Where's the reply that says "undo a couple of screws and it all comes out easily"
                  Oh well, I'll look at it next week. It's sitting in our warehouse at the moment.

                  Comment

                  • copytechman
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Nov 2008
                    • 915

                    #10
                    Lol! I wish it were that simple.. pratically anything that involves gettin into the backside of one these boxes can be a bit of a trial! Sorry no easy answer here!
                    Regards!
                    A.

                    Comment

                    • BIG PAPA
                      Da Boss

                      100+ Posts
                      • Jan 2010
                      • 234

                      #11
                      Originally posted by Taminol
                      Yep, that's what I thought.
                      Where's the reply that says "undo a couple of screws and it all comes out easily"
                      Oh well, I'll look at it next week. It's sitting in our warehouse at the moment.
                      Well it isnt so much the screws as the million and one connectors!
                      sigpic

                      Comment

                      • Darren King
                        copiertech

                        500+ Posts
                        • Jul 2007
                        • 652

                        #12
                        Check the tape on the transfer belt. Had a fellow tech experiencing strange noises and it turned out that the tape was still on the waste toner port.
                        Hope this helps
                        Darren

                        Comment

                        • Taminol
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • May 2007
                          • 171

                          #13
                          UPDATE

                          It was definately the magenta toner chute which was blocked. It blocked because the pin was missing from the Magenta IU - therefore when the toner dropped in to the IU, but the IU didn't convay the toner.
                          I managed to vac out the chute (by fashioning a very niffty nozzle attachment)
                          When I then turned the transport motor by hand everything turned perfectly, no noises, no blockage.
                          The machine went back to the customer today.........3 hours later we got a call from them saying the machine was making a loud banging noise
                          I'll be going back there tomorrow and will let you guys know what I find.

                          Thanks for all your replies

                          Tam

                          Comment

                          • alexfixes
                            Technician
                            50+ Posts
                            • Jan 2010
                            • 68

                            #14
                            Originally posted by Taminol
                            UPDATE

                            It was definately the magenta toner chute which was blocked. It blocked because the pin was missing from the Magenta IU - therefore when the toner dropped in to the IU, but the IU didn't convay the toner.
                            I managed to vac out the chute (by fashioning a very niffty nozzle attachment)
                            When I then turned the transport motor by hand everything turned perfectly, no noises, no blockage.
                            The machine went back to the customer today.........3 hours later we got a call from them saying the machine was making a loud banging noise
                            I'll be going back there tomorrow and will let you guys know what I find.

                            Thanks for all your replies

                            Tam
                            I had lot of thoes machines like that with loaud noises. What i do I usally listen to the noise that where exactly coming from. It could be many thing, I had bad pint head motor gone and making bangging noise, i replaced the whole laser. also had bad toner cartridge making banging noise, I thinkl problem is the bad toner cartrighe. try repalcaing that and let me know. we have real bad storm here I have been busy with power faliuare and servers issues alot so i won't be able to respond to you soon.... good luck

                            Comment

                            • scoonered
                              Technician
                              • Oct 2009
                              • 11

                              #15
                              Re: C253 loud banging noise

                              Hi Tam

                              I have exactly the same problem with Magenta supply hopper backing up & making that noise, I was just wondering if you sorted it out on your return visit?

                              Thanks

                              Colin

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