Konica CF3102 control panel doesn't go past the initial warm up screen

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  • williamsluu
    Technician
    • Mar 2010
    • 11

    #1

    Konica CF3102 control panel doesn't go past the initial warm up screen

    Hi,

    I bought a Konica CF3102, it works great, but the control panel won't go past the warm up screen after we trucked it to another office. And we transported up right.

    Please help!

    William
  • kmteck
    Technician
    • Dec 2009
    • 37

    #2
    I had this before. Check the cable from the Scanner (Both ends) may not be plugged all the way or some of the pins may gotten twisted

    Good Luck

    Comment

    • RRodgers
      Service Manager

      1,000+ Posts
      • Jun 2009
      • 1947

      #3
      Originally posted by kmteck
      I had this before. Check the cable from the Scanner (Both ends) may not be plugged all the way or some of the pins may gotten twisted

      Good Luck
      What he said.
      Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

      Comment

      • williamsluu
        Technician
        • Mar 2010
        • 11

        #4
        Thank you both for helping so quickly,
        I'll do that in the morning and let both of you know.
        Thank you again.

        Comment

        • RRodgers
          Service Manager

          1,000+ Posts
          • Jun 2009
          • 1947

          #5
          It was all him!!
          Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

          Comment

          • williamsluu
            Technician
            • Mar 2010
            • 11

            #6
            It doesn't solve the problem

            Hi,

            Thank you for all your help. I tried checking the cable, both ends, It still didn't work.
            Is there any other suggestion. Please help.

            WIlliam

            Comment

            • RRodgers
              Service Manager

              1,000+ Posts
              • Jun 2009
              • 1947

              #7
              You do see something on the screen right?
              Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

              Comment

              • williamsluu
                Technician
                • Mar 2010
                • 11

                #8
                Thank you

                Hi all,
                It was the cable after all.
                However there is another problem. Control panel is ok now, but it is asking to have the Imaging Unit replaced. Was this cause by trucking the copier? or is it time to have it replaced?

                Thank you.

                William

                Comment

                • RRodgers
                  Service Manager

                  1,000+ Posts
                  • Jun 2009
                  • 1947

                  #9
                  Naw.... just probably time to replace it.
                  Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                  Comment

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