problem in the machine BH- 250

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  • abbas saeed
    Technician
    • Mar 2010
    • 31

    #1

    problem in the machine BH- 250

    I am a new member with you
    I have a problem in the machine BH- 250
    Machine re-operation without the work of
    The message also appears to me

    See picture





    Please help





  • jotunn
    Senior Tech

    500+ Posts
    • Jan 2010
    • 594

    #2
    PROBABLE CAUSES:
    1. Failed fax board interfering with operation of MFBS.
    Replace fax board kit, FK-503 (Item #4551613).

    2. There is a TCP/IP address conflict between the MFP and another device on the network.
    Remove the Ethernet cable from the MFP and PING the TCP/IP address. If the PING succeeds, speak with the Network Administrator and resolve the TCP/IP address conflict.

    Comment

    • abbas saeed
      Technician
      • Mar 2010
      • 31

      #3
      Thanks
      I will try to work the steps

      Comment

      • brent
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2008
        • 1208

        #4
        before I would order and replace a fax board kit I would initialize the machine. have you tried this>?

        brent

        Comment

        • abbas saeed
          Technician
          • Mar 2010
          • 31

          #5
          I tried to put a new programming
          But to no avail
          Someone told me I need to change the Main Board
          I do not know what is the solution
          The problem did not go


          The machine is not connected to NetWork

          Does anyone has a solution?




          Please

          Comment

          • ck1
            Trusted Tech

            250+ Posts
            • Apr 2008
            • 485

            #6
            why mean 'I tried to put a new programming' firmware ? did you unset fax kit and try or down the new firmware ? if still problem you must change the MFB board.

            Comment

            • tech51
              Senior Tech

              500+ Posts
              • Jan 2009
              • 846

              #7
              Could either be mfbs board or NVram. I would try parts from a known good machine if possible...

              Comment

              • pepper38_cnd
                Field Service Manager

                Site Contributor
                1,000+ Posts
                • Aug 2005
                • 1075

                #8
                Did you do a Trouble Reset using the warm reset button?
                Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
                Now into Ip TV KODI Boxes

                Comment

                • aleksander
                  Trusted Tech

                  250+ Posts
                  • Jan 2010
                  • 378

                  #9
                  It's a bit difficult to solve this problem. First, try to rewrite the firmware. Then check the PWB-A. Then check the PC drum, is it damage on the edge. I've ever face this your problem Abbas Saeed. I check my bizhub 250 and I found the PC drum damage on the right. After replacing the drum, my bizhub 250 running well.

                  Comment

                  • abbas saeed
                    Technician
                    • Mar 2010
                    • 31

                    #10
                    Thank you all

                    Finally I know where the problem
                    The MFB board by the problem

                    Comment

                    • brent
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2008
                      • 1208

                      #11
                      did you have a used mfb board that you swapped out? if you look at replacing that board from minolta with a new bo ard. outchhhh

                      glad you got it..
                      brent

                      Comment

                      • abbas saeed
                        Technician
                        • Mar 2010
                        • 31

                        #12
                        i did not get it , but i removed it from the machine , and i checked it in anther machine with the same modle , the same problem occur
                        now, i am ordering it from factory.

                        Comment

                        • brent
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Nov 2008
                          • 1208

                          #13
                          I just looked up the mfbs board on the konica minolta website. seems they are backordered till may 12th. pn 4551 2038 01 the cost is 1638.36
                          that is a lot of coin.

                          can I ask a quick question? what is your marketing area? would a board from the us actually work in a machine from over there? I have always wondered that.

                          Comment

                          • abbas saeed
                            Technician
                            • Mar 2010
                            • 31

                            #14
                            I work for a company in my country Bahrain
                            Is authorized by the Konica Minolta in the region for the sale of machinery and spare parts and toner
                            I got this problem , now the company order to board the request and pay the cost
                            Known to be expensive
                            892.865 EUR

                            Comment

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