Account Track Data

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  • joneze
    Trusted Tech
    100+ Posts
    • Aug 2007
    • 128

    Account Track Data

    Hi all,

    Ok a customer has faxed over asking hoe to make sense of the Account track data and after reading it myself i also am struggling to make sense of it. Ok here goes

    Account 1

    Total Copy: 24373

    Total Print: 847

    Total: 25247

    Ok so far so good, now below that on same account it says:

    No of Orginals: 26004
    No of Prints: 13882

    Now what exactly are these figures relating to they dont seem to tie in with the totals.


    Regards
    Mark
  • emujo
    Field Supervisor
    2,500+ Posts
    • Jun 2009
    • 3009

    #2
    Export the account track file and either post the file here, or open it with excell and post the image. I have many law firms using account track and they seem to have it figured out. I will try to make sense of it for you. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

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