Looking for OEM service bulletin on MFP board failures and warranty claims
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there are no single bulletins on any KM machine, that is, all problems have separate documents and attached files related to the service problem.
Warranty claims can only be initiated by KM techs, but most of those are covered directly under KM service contracts. If a machine is flood damaged for example. Hardware failures are covered as per service contract. No service contract, the customer has to cover the cost of the parts including labour and shop supplies.
If you have anything specific, one of us can look up the information and provide you with the information you need."Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
---Groucho Marx
Please do not PM me for questions related to Konica Minolta hardware.
I will not answer requests or questions there.
Please ask in the KM forum for the benefit of others to see the question and give their input.
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Looking for CQ problems related to MFP board , lines, banding, sdram problem on boardComment
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Ok, not to be difficult, but what specifically are you trying to resolve? Most of what you are asking can be found in the service manual, and the rest is common troubleshooting related to all colour machines with a similar process."Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
---Groucho Marx
Please do not PM me for questions related to Konica Minolta hardware.
I will not answer requests or questions there.
Please ask in the KM forum for the benefit of others to see the question and give their input.
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