Faceup or Facedown?

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  • Mr Spock
    Vulcan Inventor of Death

    1,000+ Posts
    • Aug 2006
    • 2064
    #16
    How is this for adding mud to an already muddy pond...

    When printing one sided the paper prints side one on the top side of the paper (as loaded in the tray).
    When printing 2 sided documents side 2 is printed first(top of the page in the paper tray) so side one is face down in the output tray. That is why you are getting the results you are getting. If you do not believe me then write side one on a piece of paper put it face up in the tray and print a 2-sided document. This is the nature of most machines.
    And Star Trek was just a tv show...yeah right!

      Comment

      • Stirton.M
        All things Konica Minolta

        1,000+ Posts
        • Oct 2009
        • 1804
        #17
        Originally posted by dogsbody
        Whats the problem? You said you didn't know why the colour KM's did this with the letterhead setting, I am giving you an answer, were the hell do you get spamming from?
        Sorry about the spam mention, it looked like you were trying to push a product when I first looked at the link you left...a bit related to a spammer post here...see last post in the link... http://www.copytechnet.com/forums/co...ftp-linux.html


        The thread has nothing to do with jamming or how it handles paper. The issue at hand is the programming of the letterhead setting function, in that if any tray is set to letterhead, the machine will duplex the page going through from that tray, and if the paper loaded face up (which would be normal on any other tray setting), anything printed to it gets printed to the backside.
        "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
        ---Groucho Marx


        Please do not PM me for questions related to Konica Minolta hardware.
        I will not answer requests or questions there.
        Please ask in the KM forum for the benefit of others to see the question and give their input.

          Comment

          • Stirton.M
            All things Konica Minolta

            1,000+ Posts
            • Oct 2009
            • 1804
            #18
            Originally posted by Mr Spock
            How is this for adding mud to an already muddy pond...

            When printing one sided the paper prints side one on the top side of the paper (as loaded in the tray).
            When printing 2 sided documents side 2 is printed first(top of the page in the paper tray) so side one is face down in the output tray. That is why you are getting the results you are getting. If you do not believe me then write side one on a piece of paper put it face up in the tray and print a 2-sided document. This is the nature of most machines.
            I think it also has to do with print order as well, within the driver, you can set the reverse order, as shown in the print dialog...left side, half way down.

            Capture.JPG
            "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
            ---Groucho Marx


            Please do not PM me for questions related to Konica Minolta hardware.
            I will not answer requests or questions there.
            Please ask in the KM forum for the benefit of others to see the question and give their input.

              Comment

              • dogsbody
                Trusted Tech

                250+ Posts
                • Jun 2007
                • 289
                #19
                Originally posted by Stirton.M
                Sorry about the spam mention, it looked like you were trying to push a product when I first looked at the link you left...a bit related to a spammer post here...see last post in the link... http://www.copytechnet.com/forums/co...ftp-linux.html


                The thread has nothing to do with jamming or how it handles paper. The issue at hand is the programming of the letterhead setting function, in that if any tray is set to letterhead, the machine will duplex the page going through from that tray, and if the paper loaded face up (which would be normal on any other tray setting), anything printed to it gets printed to the backside.
                Probably could have been a bit clearer, only trying to give some info that I got when training a while back as to why the Konicaminolta colour machines do what they do with the the letter head setting (duplex the page) and why with some offset printed letterhead it can be a problem.

                Cheers.
                The force will be with you always.

                  Comment

                  • Albonline
                    Service Manager

                    1,000+ Posts
                    • Sep 2008
                    • 1151
                    #20
                    Originally posted by Mr Spock
                    How is this for adding mud to an already muddy pond...

                    When printing one sided the paper prints side one on the top side of the paper (as loaded in the tray).
                    When printing 2 sided documents side 2 is printed first(top of the page in the paper tray) so side one is face down in the output tray. That is why you are getting the results you are getting. If you do not believe me then write side one on a piece of paper put it face up in the tray and print a 2-sided document. This is the nature of most machines.

                    this is exactly correct.

                      Comment

                      • tcs04
                        FORMER Techie

                        1,000+ Posts
                        • Apr 2009
                        • 1183
                        #21
                        Originally posted by Mr Spock
                        How is this for adding mud to an already muddy pond...

                        When printing one sided the paper prints side one on the top side of the paper (as loaded in the tray).
                        When printing 2 sided documents side 2 is printed first(top of the page in the paper tray) so side one is face down in the output tray. That is why you are getting the results you are getting. If you do not believe me then write side one on a piece of paper put it face up in the tray and print a 2-sided document. This is the nature of most machines.
                        I agree!

                        I believe all copiers will, when printing from the ADF, try to produce a finished sheet "Copy face down" in the finisher to increase speed and output multiple sheets in the correct order. This means that in duplex they will copy the "top" face of the copy paper with the 2nd side image, then invert the paper and copy the "1st" side for direct face down exit. I confirmed this on the Ricoh machine I worked on today which had the same issue! The only solution was to set one tray with the letterhead paper face up (single sided) and another face down (duplex) then set shortcuts on the machine and driver for the seperate jobs.

                          Comment

                          • swt
                            Technician
                            • Jul 2010
                            • 44
                            #22
                            Well, we got it working eventually. Or should I say the Konica engineer got it working after a number of hours. The only way it works on the C280 and C360 is to have the tray set on the printer to Letterhead and to have Paper Type in the driver set to Letterhead for the same tray. I'm surprised we didn't get this before as I thought we had gone through all the options. The paper needs to go in face down but we can live with that.

                              Comment

                              • JSC
                                Gimp

                                500+ Posts
                                • Dec 2006
                                • 618
                                #23
                                WOW.................So if you had done what Stirton M said 6 days ago, it would have saved a lot of time!

                                This is basic stuff, I find it strange you engineer did not run through this on the 1st visit.
                                The gene pool could use a little chlorine.

                                  Comment

                                  • swt
                                    Technician
                                    • Jul 2010
                                    • 44
                                    #24
                                    I think it was Dave10 that asked if the tray had been set for letterhead on the machine but I didn't know where to find that option. I'd been looking for it in the main utility menu and didn't realise that it's set via the Copy menus. I would have saved everyone a lot of time if I'd realised and maybe the engineer assumed I'd tried this.

                                    Anyway, thanks for all the replies and input. I'm just glad is up and running properly (for now!).

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