C200 shows document on glass

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  • Eugene74
    Technician

    50+ Posts
    • Jan 2010
    • 70
    #1

    [Misc] C200 shows document on glass

    Good day everybody

    I've got a problem, hopefully a small one, on a C200. If you insert a document in to the Document feeder, it will sometimes, no always show that there is a document on the glass. If you lift the feeder and close it again (I did lift it all the way to the top) and try to put a document in the feeder, the same message display. If I leave the machine to self reset or switch it off/on I am able to make a copy from the feeder.

    Did anybody had this experience before or any suggestions.

    Many thanx.
    Eugene
    Tags: copy, display, feeder, glass, good, reset, shows, switch
    • mrwho
      Major Asshole!

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 4299
      #2
      Check the actuator that detects whether the RADF is open or closed.
      ' "But the salesman said . . ." The salesman's an asshole!'
      Mascan42

      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
      Ibid

      I'm just an ex-tech lurking around and spreading disinformation!

        Comment

        • Stirton.M
          All things Konica Minolta

          1,000+ Posts
          • Oct 2009
          • 1804
          #3
          Yep.....I concurr.

          May also be reed sensor problem, the doc feeder is out of alignment to the main body.
          "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
          ---Groucho Marx


          Please do not PM me for questions related to Konica Minolta hardware.
          I will not answer requests or questions there.
          Please ask in the KM forum for the benefit of others to see the question and give their input.

            Comment

            • KM7155
              Trusted Tech
              • Aug 2008
              • 146
              #4
              Re: C200 shows document on glass

              am facing this problem as well. what i found out is when u closed the feeder (without paper in the platen glass), the machine will detect
              there is paper on platen glass and is A3 size. dismantle the white cover which stick to the bottom of the feeder, solved all the problem.
              but...customer cannot accept this solution....

                Comment

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