"Original left on glass" message on a km C360

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  • Stirton.M
    All things Konica Minolta

    1,000+ Posts
    • Oct 2009
    • 1804
    #16
    Originally posted by Shadow99
    Try this, .
    No offense, but you should try reading the entire thread before responding. As mrwho pointed out to another individual who also failed at this, the OP resolved the issue.
    "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
    ---Groucho Marx


    Please do not PM me for questions related to Konica Minolta hardware.
    I will not answer requests or questions there.
    Please ask in the KM forum for the benefit of others to see the question and give their input.

      Comment

      • AirForce
        Junior Member
        • May 2020
        • 2
        #17
        Re: "Original left on glass" message on a km C360

        Originally posted by racosta
        Hey guys I'm a little stupmed. I have a C360 with a doc feeder. Now either when scanning,faxing or just plain copying every now and then it will jam. After clearing the jam it will say "original left on glass". And no matter what the only way to clear it is by preforming a po/po. Now I've cleaned and replaced all sensors and made sure the magnet sits rite where it's suppose to. Doc feeder is aligned. Any help would be appreciated. Thanks in advance.
        What the solution to this problem? I have the same problem but it is happening all the time. Have replaced EVERYTHNIG except the BASE bd.

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798
            #18
            Re: "Original left on glass" message on a km C360

            Originally posted by AirForce
            What the solution to this problem? I have the same problem but it is happening all the time. Have replaced EVERYTHNIG except the BASE bd.
            post #14 explains it.... i guess you missed that post.

            this is a 9-10 yr old thread. Usually a thread that old is DEAD and we don't add any new comments to the thread. This is called " grave robbing/digging" .. normally you would get chewed out for this

              Comment

              • Albonline
                Service Manager

                1,000+ Posts
                • Sep 2008
                • 1133
                #19
                Re: "Original left on glass" message on a km C360

                Originally posted by Phil B.
                post #14 explains it.... i guess you missed that post.

                this is a 9-10 yr old thread. Usually a thread that old is DEAD and we don't add any new comments to the thread. This is called " grave robbing/digging" .. normally you would get chewed out for this


                I think hes talking about a c360i also totally different system.

                  Comment

                  • AirForce
                    Junior Member
                    • May 2020
                    • 2
                    #20
                    Re: "Original left on glass" message on a km C360

                    Originally posted by Albonline
                    I think hes talking about a c360i also totally different system.
                    I'am sorry I'am new. I'll try to watch out next time.

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22798
                        #21
                        Re: "Original left on glass" message on a km C360

                        Originally posted by Albonline
                        I think hes talking about a c360i also totally different system.
                        so technically he DID post in the wrong forum because he has an ( i ) unit.

                        and dug up a dead thread ...didn't read all comments in the thread
                        a very newbie move

                        thanks Albonline

                          Comment

                          • tsbservice
                            Field tech

                            Site Contributor
                            5,000+ Posts
                            • May 2007
                            • 7925
                            #22
                            Re: "Original left on glass" message on a km C360

                            Originally posted by Phil B.
                            so technically he DID post in the wrong forum because he has an ( i ) unit.

                            and dug up a dead thread ...didn't read all comments in the thread
                            a very newbie move

                            thanks Albonline
                            Yep like Albonline also thinking it's i-machine.
                            On i-series there's FW anomaly that would cause this. Solution is to install newest FW.
                            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                              Comment

                              • Bix
                                Service Manager

                                1,000+ Posts
                                • Apr 2018
                                • 1421
                                #23
                                Re: "Original left on glass" message on a km C360

                                Originally posted by AirForce
                                What the solution to this problem? I have the same problem but it is happening all the time. Have replaced EVERYTHNIG except the BASE bd.

                                Don't waste your money! It happened to me often in the new iSeries.
                                You simply have to adjust the screw in the back. In this way the DF rises and does not remain in contact with the glass for a long time.


                                Also update the firmware.

                                  Comment

                                  • EarthKmTech
                                    Step aside, noob

                                    1,000+ Posts
                                    • May 2009
                                    • 2139
                                    #24
                                    Re: "Original left on glass" message on a km C360

                                    Original left on glass is a known issue on some C360i series.

                                    The orignal glass scanning adjustments were not done correctly at the factory and the ccd is seeing the edge of the glass.

                                    Its not all, its some. So probably one person on the production line was making mistakes.

                                    After correct adjustments its no longer an issue.

                                    (For the every single time occurance)

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