Bizhub C5500 - C3801 error code

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  • MFPTech
    Trusted Tech

    250+ Posts
    • Nov 2010
    • 486

    #1

    Bizhub C5500 - C3801 error code

    What is the following error code related to please?

    Bizhub C5500 - C3801 error code

    Thanks in advance!
  • dogsbody
    Trusted Tech

    250+ Posts
    • Jun 2007
    • 289

    #2
    Fusing low temperature abnormality. Could be any of the temp sensors, lamps, AC driver board or printer control board, or it may just need to be reset.

    Cheers.
    The force will be with you always.

    Comment

    • Mr Spock
      Vulcan Inventor of Death

      1,000+ Posts
      • Aug 2006
      • 2064

      #3
      This can occur if the paper weight is not set correctly.
      And Star Trek was just a tv show...yeah right!

      Comment

      • MFPTech
        Trusted Tech

        250+ Posts
        • Nov 2010
        • 486

        #4
        [Bizhub C5500] [C-3902 / C-3903 error code]

        reset the Switch 3 - 1 to 0 and I got C-3902
        cleaned the one-way bearings in the fuser, reset the error again and now I am getting C-3903. The lamps, thermostats and thermistors look okay with the multimeter.

        Any ideas, please?

        Thanks in advance,

        Comment

        • CKiiza
          Technician

          50+ Posts
          • Feb 2010
          • 77

          #5
          That's for:
          Fusing high temperature hardware
          detection abnormality.
          Temperature sensor/4 (TEMS/4)
          detected abnormality signal continuously
          for the specified time.

          check one of the sensors you touched or worke[IMG]file:///C:/Users/Moses/AppData/Local/Temp/moz-screenshot.png[/IMG]d on. might have a problem

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