bizhub c360

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  • yousaf
    Technician
    • Jun 2010
    • 43

    #1

    [Misc] bizhub c360

    hi
    today i install new bizhub c360 face one problem when i print the counter the print is perfect but if i make copy for ADF it copy but with one time its print cyan lines and 2nd copy meganta lines one the copy its new copier may b it a patran lines can u help me how to set this thing
    thanks
    yousaf
  • mo0651
    Service Manager

    1,000+ Posts
    • Apr 2009
    • 1054

    #2
    You missed a step int the setup instructions. It must be followed exactly. or you get those lines.

    Comment

    • JSC
      Gimp

      500+ Posts
      • Dec 2006
      • 618

      #3
      You need to follow the set up procedure or else you get this fault, start again from the begining using the set up instructions and all will be well! :0)
      The gene pool could use a little chlorine.

      Comment

      • RRodgers
        Service Manager

        1,000+ Posts
        • Jun 2009
        • 1947

        #4
        Yeah, pretty much what they said.
        Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

        Comment

        • yousaf
          Technician
          • Jun 2010
          • 43

          #5
          thanks i got ur reply

          hi yes i know i miss some thing but what can u let me know what i miss plz need more detail help i know u can help me thanks

          bye yousaf
          Originally posted by mo0651
          You missed a step int the setup instructions. It must be followed exactly. or you get those lines.

          Comment

          • Mr Spock
            Vulcan Inventor of Death

            1,000+ Posts
            • Aug 2006
            • 2064

            #6
            There is no telling which step was left out or done in the wrong order. Just start at the beginning and redo all the steps. Do not forget the serial number/date/time/install date as this is what normally causes this.
            And Star Trek was just a tv show...yeah right!

            Comment

            • rprem
              Technician
              • Apr 2009
              • 49

              #7
              hi
              just follow the installation manual given with u r machine and do all the steps as mentioned
              Head Lines Are Made When Dead Lines Are Met

              Comment

              • yousaf
                Technician
                • Jun 2010
                • 43

                #8
                IMG_10811.JPG
                new installed copier very first print gave me a truble c taht file and u know its a some kind of pattran but today i send as a black default i make copy evey thing fine copy is prfact but when i make color copy lines comes again so what to do need argent help plz
                bye

                Comment

                • mo0651
                  Service Manager

                  1,000+ Posts
                  • Apr 2009
                  • 1054

                  #9
                  can u access KonicaMinolta as a service tech. These are setup procedure ERRORS. U MAY NED TO DOWNLOAD THE SETUP INSTRUCTIONS. i THINK U HAVE AN OUT OF DATE SETUP BOOKLET.

                  Comment

                  • mrwho
                    Major Asshole!

                    Site Contributor
                    2,500+ Posts
                    • Apr 2009
                    • 4299

                    #10
                    Check if the serial numbers (both the machine and the options) are set in service mode.

                    As people have said before, start the setup again from the beginning, and follow the setup instructions booklet exactly as it says in the order it tells you to. If you skip steps, you'll end up with that problem again.
                    ' "But the salesman said . . ." The salesman's an asshole!'
                    Mascan42

                    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                    Ibid

                    I'm just an ex-tech lurking around and spreading disinformation!

                    Comment

                    • abilashvk
                      Technician

                      50+ Posts
                      • Apr 2009
                      • 61

                      #11
                      Yes ,Follow installation procedure as every-one said & be very vigilant to perform the 'touch panel' adjustment also, again strictly according to the procedure.Once a PRO-6500 came up with lines, because we forget to enter the 'Service help-line no.' mentioned in the installation manual.

                      Comment

                      • yousaf
                        Technician
                        • Jun 2010
                        • 43

                        #12
                        i do evey thing according to the installation manual but still same problem. is any problem with the firmware. i copy 10 pages on come with magenta lines and the 2nd page come with cyan lines. need more help
                        thanks bye

                        Comment

                        • SmellsHot
                          Head Tech

                          500+ Posts
                          • Dec 2009
                          • 512

                          #13
                          Check to make sure you removed all packing materials. especially around iu's....
                          How does your gradation appear when you run this? do the lines show up as well?
                          Everyone has the right to be stupid. Some people just abuse this privelage more than others

                          Comment

                          • yousaf
                            Technician
                            • Jun 2010
                            • 43

                            #14
                            see when i make default black and i make copies no problem but when i choese color and make 10 copies one come with magenta lines and 2nd copy come cyan lines and rest of all like that.and when i do gradation it comes fine with out no lines and i did the gradation as in instalation manual


                            Originally posted by SmellsHot
                            Check to make sure you removed all packing materials. especially around iu's....
                            How does your gradation appear when you run this? do the lines show up as well?

                            Comment

                            • abilashvk
                              Technician

                              50+ Posts
                              • Apr 2009
                              • 61

                              #15
                              Dear Yousaf,
                              Hope you are familiar with early office color M/Cs of KM like C252/452( don't remember funny names like THAMES/AMUR... or GOD knows What?) etc.. If then, you might notice that Gradation procedure if different.
                              If not then while doing the Installation procedure skip the Non-Image Area check-step 14 .Ie XIV.- of the installation manual & try whether you get any NG1 or NG2 message.If not continue with the procedure.
                              It seems you might have a ms-placed mirror(optics issue) in machine,happened during transportation.It's sure that M/C come up with a NG while you continue with gradation Procedure (print/copy after stabilization) & you will not be able to complete the procedure (even if you want to)resulting some thing like Copying ISSUE-ALONG WITH LINES but you can Print&Scan-No problem.Still remember,IF you didn't do the Callibration for this poor office color M/C properly & that means a lot .One more small reminder,Packing material is only for Black IU, not for all IU's

                              Comment

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