Bizhub C353 Printing out reams of script

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  • Brischaffer
    Technician

    50+ Posts
    • Oct 2008
    • 68
    #1

    [Misc] Bizhub C353 Printing out reams of script

    I have a Bizhub C353 that the cutomer is saying prints out reams of paper with nothing but script on it. It dosen't happen all the time. The drivers are all on the server. I went up a few weeks ago and load print drivers on the computers that were having the problem localy. They called today and said it did it again. I'll be going there on Monday to mess with it some more. Does anyone know anything else I can try? I'm almost sure its a driver issue.

    Thanks

    Brian
    Tags: bizhub, bizhub c35, c353, driver issue, drivers, issue, paper, printing, prints, script, server, time
    • RRodgers
      Service Manager

      1,000+ Posts
      • Jun 2009
      • 1947
      #2
      Originally posted by Brischaffer
      I have a Bizhub C353 that the cutomer is saying prints out reams of paper with nothing but script on it. It dosen't happen all the time. The drivers are all on the server. I went up a few weeks ago and load print drivers on the computers that were having the problem localy. They called today and said it did it again. I'll be going there on Monday to mess with it some more. Does anyone know anything else I can try? I'm almost sure its a driver issue.

      Thanks

      Brian
      I'd be willing to bet they printed to the old "server" printer again by accident. Unless you deleted it. You can go in and clean out all the old drivers and start over. Remember, deleting the printer does not delete the drivers for it.
      Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

        Comment

        • KenB
          Geek Extraordinaire

          2,500+ Posts
          • Dec 2007
          • 3945
          #3
          Is it possible that they're sending PostScript data to a non-PostScript printer?
          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22927
              #4
              PostScript Errors - Copytechnet.com
              http://www.copytechnet.com/forums/kyocera-mita-copystar/39956-postscript-errors.html


              Take a look at this thread. Getting a satisfactory resolution to this kind of problem can be frustratingly elusive. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

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