PRO 1051 intermittent 2214

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  • Gerg?
    Technician

    50+ Posts
    • Jul 2008
    • 67

    #1

    [Error Code] PRO 1051 intermittent 2214

    Hi everyone!

    I have a 1051 witch makes 2214 error code.
    I found this:
    C-2214 error code after adding toner. [Description]
    C-2214 error code is indicated shortly after adding toner.

    [Solution]

    CAUSE: The toner bottle was installed incorrectly by the customer causing damage to the Cartridge Drive Plate (Cartridge Drive Part) as well as Sleeve 1 and Sleeve 2.

    SOLUTION: Vacuum all toner tubes completely, remove the entire large capacity hopper assembly and vacuum thoroughly. Replace the cartridge drive plate (p/n 55VE 3208 0) as well as Sleeve 1 (p/n 55VA R730 00) and Sleeve 2 (p/n 55VA R731 00).
    SPECIAL NOTE: Solution contribution by Mike Galletta, Workgroup/SSD


    I reset the error code Dipsw 3-1 changed 0 from 1.

    Vacuum all the tubes changed the pump motors and the toner level detection sensors. After this the 1051 runs for days but finally the error code reappears.

    Please help me.


    Gergő
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