Hi, I have access to mykonicaminolta.com, and was told there was some good online training available through there. I just cant seem to find it. To tell you the truth, I have a hard time finding much on that site. The first time I logged on there was a "Manual Search" portlet, that I could use to search for manuals, now thats gone! Ive tried adding it in the "Add Portlets" window, but its not an option any more! Any ideas on whats going on there, and where I can find these training courses. Thanks for taking the time to read.
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My portlet page still works fine. I can add and remove the "Manual search "portlet at will and the link to the CBTs is in the Learning portlet under Learning Place. There you can register for a lot of on line and instuctor led classes.
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I had seen that on there before, now, nothing. I goto the add portlet and there is DEFINATELY no Manual Search or Learning Portlet, im lost.Comment
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KM
My KM Page works fine....so does that add porlet page...
When you log in...next to the "Logout" button is a "pencil" which is the "EDIT" button..click it...then go to the portlet page for "Add Portlet"
You add whatever, then go to your log in page..and of course save...
Training is under "LEARNING" at the top...of the page when logged in !!
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be patient, after you click on the pencil icon, depending on your connection speed, it may take some time to for it to come up.Comment
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I was in there today and everything seemed to work fine, I think the new layout is a little slower the it was in the past but I could still get to everything.Comment
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Hmm. This is starting to really irritate me. I had the Manual Search portlet on there before, then one day it was gone. Ive tried many times going to the "Edit" and "Add Portlet" but once I get to the page where you select which portlet to add, there is NO manual search!
And also there is no "Learning" tab on the top. I have a "Home" "Service" and "Working w/ KMBS" I think I might try and get ahold of KM so I can get this resolved. I could really use that learning tab, might save you guys some time! I appreciate all the help you guys have given me thus far.
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Have you tried to "Reset" the page in the "Page Configuration" box on the layout editor screen?Hmm. This is starting to really irritate me. I had the Manual Search portlet on there before, then one day it was gone. Ive tried many times going to the "Edit" and "Add Portlet" but once I get to the page where you select which portlet to add, there is NO manual search! And also there is no "Learning" tab on the top. I have a "Home" "Service" and "Working w/ KMBS" I think I might try and get ahold of KM so I can get this resolved. I could really use that learning tab, might save you guys some time! I appreciate all the help you guys have given me thus far.
Also, there was a time (and may still apply) when the items displayed was a function of the access you were allowed by your service manager on record with Minolta. IOW, as a tech I was (at one time) not allowed access to sales and machine pricing information. I think I still don't have access to ordering on-line. Haven't tried that in awhile.Comment
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You my friend, are my new hero. You have no idea how stoked I am right now. Im been screwing around on this site for weeks trying to find the stuff I needed, it was really driving me crazy. THANK YOU! THANK YOU! THANK YOU! I would of never guessed it was so simple. I swear that 'Reset' button was the only one I hadnt pressed, hahahaha. Once again, many many thanks.Comment
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Wow, apparently I spoke to soon. Now I really am going crazy! I hit reset, all the bars popped up, the Learning Tab Ive been looking for, and a bunch more tabs on top. I thought all was good, click on the 'Service' tab, and on the next page they were all gone. Try to hit reset again, does nothing different. They were there, then they were gone........WTF IS GOING ON!!!!!!!!!!!!!!!!!
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I have an idea......but, gotta run to work now....laterWow, apparently I spoke to soon. Now I really am going crazy! I hit reset, all the bars popped up, the Learning Tab Ive been looking for, and a bunch more tabs on top. I thought all was good, click on the 'Service' tab, and on the next page they were all gone. Try to hit reset again, does nothing different. They were there, then they were gone........WTF IS GOING ON!!!!!!!!!!!!!!!!!
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Disappearing pages
I may be missing exactly what you are saying here.... are you saying the TABS across the top are going missing? You can add tabs or custom pages of your own by creating a page and they will be added to the existing tabs. I don't see how you can get rid of a predefined tab, though.
The idea that occurred to me this morning was you were selecting one tab, editing the layout, change to another tab and were expecting to be in the edit mode or some such thing. Each page should have a reset, ie sales, service learning, etc. The only page you can lose everything are your HOME page and any new pages you created. All other pages should be reset, only.
You can add portals to any of the pages. You can delete all of the portals with the exception of the one that is fixed and non-customizable on the left side of the page that is unique to each of the tabs.
Are you seeing something different that what I just described?
BTW, my tabs are: Home, Sales, Service, Learning, Products, Pricing, Working w/KMBS, Newsroom, KMBS 411, and a custom tab called Manuals.Comment
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Yes, the tabs accross the top are GONE. I have the following three tabs, Home, Sevice, and Working w/ KMBS
As well as the missing tabs on top, I have lost the option to add the "Manual Search" portlet. Its just not one of the option when you goto "Add Portlet" I emailed konicaminolta a couple days ago and they havent responded....
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you are aware that K/M changed their site a few weeks back? are you an authorized dealer? if not maybe that is your problem.Comment
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