bizhub 350 error code c2557

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  • javier4065
    Trusted Tech
    • Feb 2007
    • 251

    #1

    bizhub 350 error code c2557

    I have a copier with this error code,first I changed the developer and run f8 function.C2557 is displayed in the display.What can I do to solve this problem?.People says that I must change drum whit developer at the same time. maybe the toner sensor is bad.How an I check it? When I change the atdc value the problem continues.thanks.
  • darastafari
    Technician
    • May 2009
    • 13

    #2
    Whenever I encounter this error code. Changing the ATDC Sensor Gain to 170 always fixes it. You should find it in service mode under tech rep choice>printer>atdc gain

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    • Hansoon
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3349

      #3
      Enter here in this forum C2557 in the search box and you will find many threads about this issue.

      Hans
      “ Sent from my Intel 80286 using MS-DOS 2.0
      https://www.copytechnet.com/images/smilies/biggrin.png

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
        This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from


        Paul@justmanuals.com

        Comment

        • fixthecopier
          ALIEN OVERLORD

          2,500+ Posts
          • Apr 2008
          • 4714

          #5
          It may be too late. The drum and developer should be changed together. If you put a drum in and run F-8 and it still codes, you may have to change the developer again.
          The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

          Comment

          • k130
            Technician
            • Oct 2011
            • 36

            #6
            Re: bizhub 350 error code c2557

            Originally posted by javier4065
            I have a copier with this error code,first I changed the developer and run f8 function.C2557 is displayed in the display.What can I do to solve this problem?.People says that I must change drum whit developer at the same time. maybe the toner sensor is bad.How an I check it? When I change the atdc value the problem continues.thanks.
            maybe you try this

            http://www.copytechnet.com/forums/konica-minolta/55743-konica-minolta-bizbub-200-c2557-code-2.html#post249125

            h
            ope it will help with the new developer.

            Comment

            • abbas saeed
              Technician
              • Mar 2010
              • 31

              #7
              Re: bizhub 350 error code c2557

              F8 after the show this problem and you need to adjust the ATDC to 185 or 180
              I'm sure

              Comment

              • Hansoon
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Sep 2007
                • 3349

                #8
                Re: bizhub 350 error code c2557

                Originally posted by abbas saeed
                F8 after the show this problem and you need to adjust the ATDC to 185 or 180
                I'm sure
                IF altering ATDC manually at all (which cannot generally be advised), it should be around 160-165.

                Hans
                “ Sent from my Intel 80286 using MS-DOS 2.0
                https://www.copytechnet.com/images/smilies/biggrin.png

                Comment

                • k130
                  Technician
                  • Oct 2011
                  • 36

                  #9
                  Re: bizhub 350 error code c2557

                  Originally posted by Hansoon
                  IF altering ATDC manually at all (which cannot generally be advised), it should be around 160-165.

                  Hans
                  standard atdc is around that. adjusting it (increasing the atdc) will help when c2557 occurs. but if the c2557 occurs while changing the new developer, i suggest to manually add toner in the developer unit or press the auto supply toner in the menu. been doing that for several years. never face c2557 anymore while changing the new developer. it is because the atdc sensor in the developer unit will detect toner in developer. since you already install a new developer powder, the machine cant detect toner in that. the best practice i usually did is add toner to the new developer and mix it up.

                  if someone increase the atdc, what exactly happens actually? will it shorten the life of the developer?

                  Comment

                  • Humble_me84

                    #10
                    Re: bizhub 350 error code c2557

                    try to reset the counter first and performed F8. it will work..

                    goto service mode>counter>special parts counter>press developer>press "C" for clear.

                    Comment

                    • inutelkamo
                      Trusted Tech

                      100+ Posts
                      • Jul 2011
                      • 143

                      #11
                      Re: bizhub 350 error code c2557

                      try to change the developing unit+developer..
                      Then run F8..
                      If still wont work.

                      Comment

                      • copytechman
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Nov 2008
                        • 926

                        #12
                        Re: bizhub 350 error code c2557

                        Dev counter doesnt need to be reset on this model but the i/c counter sure as heck does or you will get an C2557 on doing the F8 adjustment. (same spot special parts counter) the dev counter increments by 1 and resets when f8 is run..

                        Regards!
                        A.

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