Bizhub C353 getting loud noise and error C3101

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  • SmellsHot
    Head Tech

    500+ Posts
    • Dec 2009
    • 512
    #1

    Bizhub C353 getting loud noise and error C3101

    Kinda stuck on this one. Loud grinding like noise and then this error will occur. I've replaced the fuser and fuser drive assy(thinking pressure retraction gears) Still getting the noise and error. So I moved south and replaced main drive assy and feed drive assy(all of the driving assy's located in the rear) Machine is still doing the same thing! I hate this model because I can't run an individual test mode. Anyone got any suggestions?
    TIA
    Everyone has the right to be stupid. Some people just abuse this privelage more than others
    Tags: bizhub, bizhub c35, c353, drive, error, fuser, gears, main, noise, occur, test, waste toner
    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838
      #2
      This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from http://www.justmanuals.com

      Paul@justmanuals.com

        Comment

        • SmellsHot
          Head Tech

          500+ Posts
          • Dec 2009
          • 512
          #3
          Thanks but I have manuals!
          Everyone has the right to be stupid. Some people just abuse this privelage more than others

            Comment

            • DCPS
              Trusted Tech

              100+ Posts
              • Mar 2008
              • 116
              #4
              Originally posted by SmellsHot
              Kinda stuck on this one. Loud grinding like noise and then this error will occur. I've replaced the fuser and fuser drive assy(thinking pressure retraction gears) Still getting the noise and error. So I moved south and replaced main drive assy and feed drive assy(all of the driving assy's located in the rear) Machine is still doing the same thing! I hate this model because I can't run an individual test mode. Anyone got any suggestions?
              TIA
              If you take out the transfer belt with all IUs installed try to move manually with your hand the white gear which moves the transfer belt. You should try both directions. Then if it's blocked try to take out all the toner and IUs and do the same thing. what happens?

                Comment

                • SmellsHot
                  Head Tech

                  500+ Posts
                  • Dec 2009
                  • 512
                  #5
                  The gears spin freely, when i watch them, even with the noise its making the gears still turn. I've booted machine up with iu's and toner's removed, thinking it would be main drive assy, but I still get noise. It's a weird one
                  Everyone has the right to be stupid. Some people just abuse this privelage more than others

                    Comment

                    • minimerlin
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Nov 2007
                      • 851
                      #6
                      Waste toner system?
                      Please do not PM me without asking first.

                        Comment

                        • SmellsHot
                          Head Tech

                          500+ Posts
                          • Dec 2009
                          • 512
                          #7
                          Still no luck! Machine is in a bazillion pieces and the only thing i cannot get to turn freely are the toner auger gears. AND how the hell do you get this damn thing out of the machine?!? The only screws I have left are the ones with the RED Loctite on them
                          Everyone has the right to be stupid. Some people just abuse this privelage more than others

                            Comment

                            • big jase
                              Service Manager

                              Site Contributor
                              100+ Posts
                              • Jul 2008
                              • 136
                              #8
                              If at First you don't succeed remove all evidence of ever trying!

                                Comment

                                • SmellsHot
                                  Head Tech

                                  500+ Posts
                                  • Dec 2009
                                  • 512
                                  #9
                                  Alright, figured it out! Magenta toner cycling auger was clogged up with rock solid toner
                                  Chiseled it out and its working fine now. I still have no clue how to actually remove the auger system though. Had the machine completely stripped!!
                                  Thanks for all the info guys!
                                  Everyone has the right to be stupid. Some people just abuse this privelage more than others

                                    Comment

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