Konica minolta c500 pro fake jam code after paper exits

[copierlady]

Reposting this without the finisher code that i previously posted it with.
I removed the finisher and the i still have the same problem. The machine is giving a jam indicator, as soon as the copy leaves the machine. It tells you to open lever #11 and roll "b" roller. There is no paper there as it has already exited. Any clues?

[Socialist]

Re: Konica minolta c500 pro fake jam code after paper exits

You need in 25 mode DIPSW11 bit 7 set to 1. After this you will see jam code on display.

[Cantechman]

Re: Konica minolta c500 pro fake jam code after paper exits

Sounds like it either is a sticky actuator, or maybe the sensor is shorting out. I would look for a actuator first, the spring can come unhooked or bent sometimes causing that sort of problem in general.

[copierlady]

Re: Konica minolta c500 pro fake jam code after paper exits

you need in 25 mode dipsw11 bit 7 set to 1. After this you will see jam code on display.

thanks now i can view the jam code!!
J 32-02 is the code i am getting.

[Ianizer]

Re: Konica minolta c500 pro fake jam code after paper exits

Just a crossreference link for the old thread.

http://www.copytechnet.com/forums/konica-minolta/53177-konica-minolta-c500-pro-sc77-25-code.html

-I

[MILLER4157]

Re: Konica minolta c500 pro fake jam code after paper exits

After the fixing paper exit sensor
(PS17) is turned ON, reverse paper exit
sensor (PS19) is not turned ON within
the specified time.

check (ps19) to make sure that it is functioning correctly. it will be located on the left hand side of the fuser below the ducurler rollers when you pull out the process tray. you may also have a timing issue to where the fuser loop is not set correctly.

[Rolandito]

Re: Konica minolta c500 pro fake jam code after paper exits

Same problem with my C500..
I swapped even ADU Unit....but still code appears...I changed to face up in exit option in copy mode and works....
Even the face up option activated..with controller has the same problem...So... when print a document I change face up option in finishing mode...and machine works
I am thinking is firmware problem...I dont have files at this time....I will try next week when I got the files