K drum unit installation error on Bizhub C280

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  • Skipper
    • May 2025

    #1

    [Error Code] K drum unit installation error on Bizhub C280

    Has anyone seen this before?
    thanks in advance
  • acusso1234
    Tecnico

    250+ Posts
    • Dec 2008
    • 250

    #2
    Re: K drum unit installation error on Bizhub C280

    It appen when you swap used drums between 2 different printers
    ... In the minute that you're thinking of giving up, think about why you lasted so long ...

    Comment

    • Skipper

      #3
      Re: K drum unit installation error on Bizhub C280

      Customer had message to replace and tech replaced drum unit then updated base firmware and then a code of C2A14 came up. Then installed new special firmware for turning off life counters and replaced with new drum unit. The code went away and this morningwhen machine came out of sleep mode the installation error came up.

      Comment

      • pepper38_cnd
        Field Service Manager

        Site Contributor
        1,000+ Posts
        • Aug 2005
        • 1075

        #4
        Re: K drum unit installation error on Bizhub C280

        Whar version is the new special firmware for turning off life counters?
        Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
        Now into Ip TV KODI Boxes

        Comment

        • mitchl
          Senior Tech

          Site Contributor
          500+ Posts
          • Apr 2007
          • 501

          #5
          Re: K drum unit installation error on Bizhub C280

          yeah that does sound interesting, I'll jump on the site and see whats what.

          Comment

          • emujo
            Field Supervisor

            2,500+ Posts
            • Jun 2009
            • 3009

            #6
            Re: K drum unit installation error on Bizhub C280

            New f/w posted on KM (US at least) site...turns off all I/U's Fuser, and X-fer belt messages. Works on C353, C650, C360, C652, 552, and 463 series. Emujo
            If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

            Comment

            • Spidula
              Konica Minolta Technician

              50+ Posts
              • Apr 2010
              • 83

              #7
              Re: K drum unit installation error on Bizhub C280

              Originally posted by emujo
              New f/w posted on KM (US at least) site...turns off all I/U's Fuser, and X-fer belt messages. Works on C353, C650, C360, C652, 552, and 463 series. Emujo
              Not heard of an X-fer belt (joke. Im assuming its a typo). I work for a dealer and we are using C2 on the C280 and C452 series and also on the 223 models. GFF-R6 on the C253 and C451 series.

              You can reset belts and fusers on the new colour without f/w.

              Comment

              • PeterG
                Trusted Tech

                100+ Posts
                • Jul 2008
                • 177

                #8
                Re: K drum unit installation error on Bizhub C280

                I have had this recently, but firmware wasn't involved. Ended up replacing image unit, mfp board,prcb, nvram, the actual sensor assembly itself & it's associated pcb behind the waste toner. Fault still came back. I think I have it isolated to the harness at the top of the mfp board. I have cut all the zip ties in that area & fanned out the harness. Seems OK at this stage.

                Comment

                • pieter laubscher

                  #9
                  Re: K drum unit installation error on Bizhub C280

                  i have had it in last week on a c220 and only thing that worked was to replace the image unit

                  Comment

                  • MILLER4157
                    Technician
                    • Feb 2011
                    • 48

                    #10
                    Re: K drum unit installation error on Bizhub C280

                    i've had it happen with the wrong drum unit. all of the drum units in the c280 look identical but the black has a different part number of A0XV0RD the colors are A0XV0TD. hope this helps?

                    Comment

                    • PeterG
                      Trusted Tech

                      100+ Posts
                      • Jul 2008
                      • 177

                      #11
                      Re: K drum unit installation error on Bizhub C280

                      It seems I spoke too soon!

                      Have replaced the following
                      Black image unit.
                      Small harness & contact pcb that contacts IU
                      PWB-F Assy
                      PWB-MFP
                      PWB-MC.
                      Cut cable ties & loosen harness around plugs on PWB-MFP
                      Fault may dissapear for 6or7 weeks but then recurs.
                      Last 2 times I have been on site, fault has cleared by wiggling harness at MFP board.
                      I have checked every wire on every connector at MFP. I can not get fault to re-occur at will.

                      Any clues?

                      Comment

                      • Ianizer
                        Trusted Tech

                        250+ Posts
                        • Jul 2011
                        • 380

                        #12
                        Re: K drum unit installation error on Bizhub C280

                        Originally posted by Spidula
                        Not heard of an X-fer belt...
                        "xfer" would be abbreviation for transfer. I use that too on history logs.
                        -I
                        My name Peggy.
                        You got problem?

                        Comment

                        • MILLER4157
                          Technician
                          • Feb 2011
                          • 48

                          #13
                          Re: K drum unit installation error on Bizhub C280

                          sounds like you are having a wiring issue more than a software issue. you need to check the pin outs and see where the grounding is occurring in the harness. i would check resistance on all of your grounds.

                          also you may check to see if new release disable mode has been accidentally activated. it is known to cause weird issues with iu's.



                          PROBABLE CAUSES:
                          1. The New Release Disable mode has been activated. This mode is used for troubleshooting purposes only and temporarily disables the detection of new drums or developing units.
                          Open the front door, enter the Service Mode, select [Enhanced Security] then [Engine FW DipSW]. Touch key number 3 to change it from a highlighted state to a non-highlighted state. Close the front door and power cycle the machine. The machine will now detect a new unit has been installed and reset the life counter.
                          Note: To make sure that gradation reproducibility is guaranteed, perform Initialize + Image Stabilization, Gradation Adjustment and input the previous Dmax density adjustment value (if known) in Service Mode.

                          2. Soft Switch 59 is not set properly.
                          Please set Soft Switch 59 to Hex 01.
                          a. Enter Service mode.
                          b. Select System 2.
                          c. Select Soft Switch Setting.
                          d. Enter 59 for the soft switch number.
                          e. Select bit assignment and set the rightmost number to 1.
                          f. Touch Fix.
                          g. Touch exit.

                          Comment

                          • SBJ179

                            #14
                            Re: K drum unit installation error on Bizhub C280

                            I recently saw the K drum unit installation error on a Bizhub C452.

                            there are three thin contacts near the front end of the developer. One of them was bent when the drum was being lowered into position. I straightened the contacts. All is fine.

                            Comment

                            • AjitN
                              Trusted Tech

                              250+ Posts
                              • Mar 2009
                              • 287

                              #15
                              Re: K drum unit installation error on Bizhub C280

                              Originally posted by Skipper
                              Has anyone seen this before?
                              thanks in advance
                              What is the exact ptoblem?
                              I thought all the drum units for CMY partaining to C 220 / C280 / C360 is same.
                              It should not make any difference.

                              Ajit

                              Comment

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