Dry prints

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  • ffashe
    • Mar 2025
    #1

    [Misc] Dry prints

    Help! Can anyone tell me how to get glossy prints on card stock on my c500. The prints come out so dry it looks bad and I cant find any settings for paper on the machine. Turning the Gloss on does not help.

    Please help.

    Fortune
    Tags: black, c500, glossy, paper, print, prints, set, settings, stock
    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9919
      #2
      Re: Dry prints

      Why don't you RTFM.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22850
          #3
          Re: Dry prints

          Did you expect them to be wet? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • ffashe
              #4
              Re: Dry prints

              Originally posted by manuals4you
              Why don't you RTFM.
              I am sorry, what does that stand for?

              Fortune

                Comment

                • ffashe
                  #5
                  Re: Dry prints

                  Originally posted by blackcat4866
                  Did you expect them to be wet? =^..^=
                  No, just a bit glossy!!

                    Comment

                    • nmfaxman
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2008
                      • 1705
                      #6
                      Re: Dry prints

                      Use a Glossy card stock and feed it through the bypass tray.
                      Why do they call it common sense?

                      If it were common, wouldn't everyone have it?

                        Comment

                        • 10871087
                          Service Manager

                          1,000+ Posts
                          • Jan 2005
                          • 1144
                          #7
                          Re: Dry prints

                          Originally posted by ffashe
                          I am sorry, what does that stand for?

                          Fortune
                          RTFM stands for Read The Fine Manual (most technical types use a different F word)

                          What type of paper are you trying to copy onto? Are you using a glossy stock?

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22850
                              #8
                              Re: Dry prints

                              What media type/weight?
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

                                • ffashe
                                  #9
                                  Re: Dry prints

                                  Originally posted by 10871087
                                  RTFM stands for Read The Fine Manual (most technical types use a different F word)

                                  What type of paper are you trying to copy onto? Are you using a glossy stock?
                                  100lb and 80lb gloss cover but I get the same results and the bypass tray makes absolutely no difference.

                                    Comment

                                    • blackcat4866
                                      Master Of The Obvious

                                      Site Contributor
                                      10,000+ Posts
                                      • Jul 2007
                                      • 22850
                                      #10
                                      Re: Dry prints

                                      I doubt that the 100# cover is within machine specs (270 gsm). The 80# cover should be close to the maximum (218 gsm). What other media type choices do you have? Try the heaviest/thickest.
                                      According to the documentation 140# index (252gsm) is the heaviest Bypass tray media, and there is no mention of glossy stock. See: http://kmbs.konicaminolta.us/main/co...hubproc500.pdf

                                      Glossy stock is always the most difficult to fuse properly, and you've got really heavy stock. Is this laser paper or inkjet paper? 9 times out of 10, when someone hands me glossy stock it's inkjet paper. The heaviest laser gloss I've used successfully is 32lb bond (116gsm) on other machines.

                                      And no, it's NOT OK to use inkjet paper. =^..^=
                                      Last edited by blackcat4866; 07-13-2011, 01:46 AM. Reason: found the machine specs
                                      If you'd like a serious answer to your request:
                                      1) demonstrate that you've read the manual
                                      2) demonstrate that you made some attempt to fix it.
                                      3) if you're going to ask about jams include the jam code.
                                      4) if you're going to ask about an error code include the error code.
                                      5) You are the person onsite. Only you can make observations.

                                      blackcat: Master Of The Obvious =^..^=

                                        Comment

                                        • ffashe
                                          #11
                                          Re: Dry prints

                                          Thanks Black Cat,

                                          That helps, it seems I am working with sheets above the specs of the device.
                                          Thanks again.

                                          Fortune

                                            Comment

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