Shadow image on print - why?

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  • Merv
    Technician

    Site Contributor
    50+ Posts
    • Nov 2010
    • 63

    #1

    [Misc] Shadow image on print - why?

    I have completely dismantled, cleaned and reassembled my cpp500 (two of em)and replaced one drum. Today I am getting a shadow image on my copies. The same image we are printing is shuffled to different areas of the print run. What causes this? It is almost as if the image is carried over on something and deposits a slight secondary repeat image. Any clues?

    I am uploading a couple pictures as examplesIMAG0073.jpgIMAG0074.jpg
  • kingpd@businessprints.net
    Senior Tech

    500+ Posts
    • Feb 2008
    • 919

    #2
    Re: Shadow image on print - why?

    I have seen this before...it is called ghosting I think. I'm trying really hard to remember what it's causes are since it's almost 3 in the morning. I'm almost certain it's a drum and charge issue. I think it occurs when one of the charges is too strong or the other is not strong enough...so maybe turn down the pre-charge and/or turn up the discharge.

    But it might also be the laser intensity or charge (I forget the technical term). So for instance the new drum may be more sensitive than the old one so maybe decrease the laser power. Try those things and report back what happens. I could be wrong in this case but that's my guess for now. Did it do this before you cleaned the machine and changed the drum? Did you scrub the coronas/webs with alcohol? I've seen a few things happen after that is done...sometimes depending on the metal of the wire/web I think it takes the coating of the wires off.

    One final quick check...make sure the fuser is clean and cleaning well.

    Comment

    • empiru
      Trusted Tech

      100+ Posts
      • Feb 2011
      • 229

      #3
      Re: Shadow image on print - why?

      Hi!

      You said you changed 1 drum.. did you remove the 2 red screws, that hold the cleaning blade back, each on one end of the drum unit? If yes, did you apply powder on the drum before installing it? I guess your problem is, a cleaning blade isn't cleaning the drum properly.
      I don't help end-users. Hate me, give me bad reputation, I don't give a rat's a**. Pay a tehnician to solve your problem! We have to live too! What do you do when something hurts? Do you go to a doctor, or do you search it on google/ forums?

      Comment

      • Merv
        Technician

        Site Contributor
        50+ Posts
        • Nov 2010
        • 63

        #4
        Re: Shadow image on print - why?

        Hmm, two red screws?? Guess I better look into that one. As for dusting powder, we were told to blow yellow toner on the drum, is that right? And what is that for anyways?

        Comment

        • Merv
          Technician

          Site Contributor
          50+ Posts
          • Nov 2010
          • 63

          #5
          Re: Shadow image on print - why?

          Okay, I have pulled out all the drums, checked the cleaner blades and all are touching the drums. Anything else I should look at before I put them back in?

          Comment

          • Merv
            Technician

            Site Contributor
            50+ Posts
            • Nov 2010
            • 63

            #6
            Re: Shadow image on print - why?

            I didn't scrub the coronas, just wiped them lightly and blew them off with compressed air. I cleaned the fuser with methal hydrate. I will check the charge next, after I get it all up and running again

            Comment

            • empiru
              Trusted Tech

              100+ Posts
              • Feb 2011
              • 229

              #7
              Re: Shadow image on print - why?

              Ok, before you put them back in, dust powder/ toner (that's okay too, but it's a lot messier) over each drum and gently rotate them all (manually, of course), to see if the powder/ toner is wiping of (I mean, if the cleaning blades do their job). Please try that and let me know what happened..

              The two red screws are one at each end of the drums, on the "line" of the cleaning blade, right into 2 white plastic guides.
              I don't help end-users. Hate me, give me bad reputation, I don't give a rat's a**. Pay a tehnician to solve your problem! We have to live too! What do you do when something hurts? Do you go to a doctor, or do you search it on google/ forums?

              Comment

              • empiru
                Trusted Tech

                100+ Posts
                • Feb 2011
                • 229

                #8
                Re: Shadow image on print - why?

                Oh, and to answer your question/ doubt about the dusting powder/ toner, that's for "lubricating" (sorry, my english is pretty bad) the cleaning blades, at the beggining of a drums life. The copier does that while adjusting itself, but that's happening automatically and you don't see it. If the blade would run on the "dry" drum, it would "bend" and then the drum will never be cleaned - I really hope you understand my english... sorry
                I don't help end-users. Hate me, give me bad reputation, I don't give a rat's a**. Pay a tehnician to solve your problem! We have to live too! What do you do when something hurts? Do you go to a doctor, or do you search it on google/ forums?

                Comment

                • empiru
                  Trusted Tech

                  100+ Posts
                  • Feb 2011
                  • 229

                  #9
                  Re: Shadow image on print - why?

                  I forgot to tell you, you can do the same thing with the powder/toner on the Transfer Belt too; check that out too, perhaps that part is not cleaned properly..
                  I don't help end-users. Hate me, give me bad reputation, I don't give a rat's a**. Pay a tehnician to solve your problem! We have to live too! What do you do when something hurts? Do you go to a doctor, or do you search it on google/ forums?

                  Comment

                  • JustManuals
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2006
                    • 9838

                    #10
                    Re: Shadow image on print - why?

                    This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from

                    Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

                    Paul@justmanuals.com

                    Comment

                    • Merv
                      Technician

                      Site Contributor
                      50+ Posts
                      • Nov 2010
                      • 63

                      #11
                      Re: Shadow image on print - why?

                      Yeah, there were no red screws and the wiper blades seem to be working good. I am looking at all the 36 adjustments. Are they supposed to be done in any specific order?

                      Comment

                      • empiru
                        Trusted Tech

                        100+ Posts
                        • Feb 2011
                        • 229

                        #12
                        Re: Shadow image on print - why?

                        Yes, for the new drum, the adjustments are as follows:

                        1) Initial drum rotation
                        2) Auto Color registration adjustment
                        3) Color registration/ manual - BUT I RECOMMEND NOT TO DO THAT, IN CASE YOU ARE NOT HEAVELY EXPERIENCED
                        4) Automatic Gamma Adjustment (0)

                        That's it.
                        I don't help end-users. Hate me, give me bad reputation, I don't give a rat's a**. Pay a tehnician to solve your problem! We have to live too! What do you do when something hurts? Do you go to a doctor, or do you search it on google/ forums?

                        Comment

                        • Merv
                          Technician

                          Site Contributor
                          50+ Posts
                          • Nov 2010
                          • 63

                          #13
                          Re: Shadow image on print - why?

                          Well, that might be part of it, I had removed the entire wiper unit from the transfer belt, disassembled it and cleaned it out. When you mentioned this I looked and one side was missing a spring. Took one off the old drum unit and am testing it again now

                          Comment

                          • empiru
                            Trusted Tech

                            100+ Posts
                            • Feb 2011
                            • 229

                            #14
                            Re: Shadow image on print - why?

                            Ok, if there was a spring missing on the cleaner unit of the belt, that's clearly what the problem was - without the springs, the blade doesn't "push" enough on to the belt. I hope it'll work know!
                            I don't help end-users. Hate me, give me bad reputation, I don't give a rat's a**. Pay a tehnician to solve your problem! We have to live too! What do you do when something hurts? Do you go to a doctor, or do you search it on google/ forums?

                            Comment

                            • Merv
                              Technician

                              Site Contributor
                              50+ Posts
                              • Nov 2010
                              • 63

                              #15
                              Re: Shadow image on print - why?

                              The copies are really clean now but I still have that "shadow/ghosting" issue.
                              I did a bunch of adjustments, Auto drum potential, gamma and blade setting

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