Bizhub C451 error hdd

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  • Chip Resets SA
    Technician
    • Sep 2010
    • 46

    #16
    Re: Bizhub C451 error hdd

    Hi there

    Two ways to enter service mode:

    1. Stop 0 0 stop 0 1 - if machine is on and ready

    2. Switch machine off. Hold down "utlility" key and switch on. Keep "utility" button in until machine comes up with a message on display "trouble reset". Touch "trouble reset". OK appears underneath. Now press stop 0 0 stop 0 1. You go straight into service mode.

    Physically confirm machine has HDD. If HDD is present, go to "system 2, option board status" and "unset" HDD. Repeat above steps and switch HDD on (Set). Switch machine off and on to see whether problem went away. If not, format HDD. (Remember you'll lose all network settings by formatting HDD).

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    • tom5656
      Technician
      • Mar 2011
      • 10

      #17
      Re: Bizhub C451 error hdd

      Hello,

      here is a picture of the screen that lasts 1 second then it comes back on "trouble reset => ok" impossible to type the password.
      if I see this screen is that I'm almost in service mode?

      IMG_0868.jpgIMG_0869.jpg


      When I turn the machine normally, it m'achine his mistake.
      When j'appuis key "utility / counter", it shows 0% memory down, is this normal?

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      • tom5656
        Technician
        • Mar 2011
        • 10

        #18
        Re: Bizhub C451 error hdd

        I finally managed to get in service mode, now I remove the HDD and it works, reinstalling, I get the error again, I will try to format it.
        By cons by typing a password to access the service mode.

        IMG_0870.jpg

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        • iridge

          #19
          Re: Bizhub C451 error hdd

          I have the same problem with my C253. When I try to bring it up in service mode, I click on the "Trouble Reset" and get the ok on the screen.
          Then when I enter stop-0-0-stop-0-1, I see the onscreen keyboard flash for just a second, and back to the "Trouble Reset" screen with the OK sill showing.

          How did you get past this and into the service mode?

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          • AjitN
            Trusted Tech

            250+ Posts
            • Mar 2009
            • 287

            #20
            Re: Bizhub C451 error hdd

            Ji
            Press Utility counter button while power on, Then at trouble reset screen enter stop-0-0-stop-0-1 and enter service mode.
            At system 1 select HDD not install.

            Hope this helps & best regards

            Ajitn

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            • xsaver
              Technician
              • Feb 2013
              • 15

              #21
              Re: Bizhub C451 error hdd

              Hi, for solve C D010 Error just enough do Logical format ,on start up printer,go to service menu and do this.

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              • RayC3
                Junior Member
                • Aug 2008
                • 9

                #22
                Re: Bizhub C451 error hdd

                I know this is an old thread, but I thought I would add to it in the event that someone else comes here for information.

                You can enter service mode from the trouble reset screen. Do not press the trouble reset button. Use the series of keystrokes - Stop -> 0 -> 0 -> Stop -> 0 -> 1
                Then the password is 92729272

                It was also mentioned that you had a CF Card already written with firmware. There is no need to enter service mode to install/update firmware.
                With the machine OFF. Install the CF card in the slot on the side of the machine, then turn it on.
                Follow prompts for the Units you wish to update, or do nothing, and it will start on it's own.

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