Problem With C550 HDD

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  • mindhunter
    Trusted Tech
    • May 2008
    • 142
    #1

    Problem With C550 HDD

    Hello EveryBody.
    Last Month I bought a c550 Copier . But Unfortunately it doesnt have HDD on the board . So i Buy a HDD 60GB and borrow a C550 HDD From one of my Friends . I do anything to back up it but i cant do it anyway . I test Every Backup Or Clone Program such (Norton Ghost, Acronis true image and so...........).
    But I really I Cant Do it Anyway . and i need to install mailbox and scan/fax Pages on copier . I really need them.
    Please If Anyone can help me or suggest me what i have to do ? Please Tell me .

    Thank For your Helps.

    Mindhunter.

    And a small guidence . How can i Copy on Transparency In FullColor Mode?
    Tags: c550, copier, hdd, image, install, norton, pages, program, scan, shelf, test
    • emujo
      Field Supervisor

      2,500+ Posts
      • Jun 2009
      • 3009
      #2
      Re: Problem With C550 HDD

      The C550 comes with the HDD. Sounds like someone removed it prior the sale. You may have to enter service mode, deinstall the HDD, install the new HDD, then back into service mode, re-install the HDD then format it. There is no firmware on the drive to worry about. User boxes are available when HDD is installed. As to x-parencies...bypass tray, select full color. Emujo
      If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

        Comment

        • mindhunter
          Trusted Tech
          • May 2008
          • 142
          #3
          Re: Problem With C550 HDD

          Thanks.But I cant Find x-transparency on bypass tray .

            Comment

            • ineo+6501
              Trusted Tech

              250+ Posts
              • Mar 2010
              • 262
              #4
              Re: Problem With C550 HDD

              I think it's in the special paper section on the tray settings screen

                Comment

                • emujo
                  Field Supervisor

                  2,500+ Posts
                  • Jun 2009
                  • 3009
                  #5
                  Re: Problem With C550 HDD

                  It's an available selection on both my C552 and C451 so I know it's valid. It may be a fimware issue, bring it up to R6 if you don't see it. From Copy screen, touch paper/bypass tray/tray settings. It should be on the 1st page. For printing, under preferences, open the basic tab and drop down paper type. Use the bypass tray for this media. Emujo
                  If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                    Comment

                    • mindhunter
                      Trusted Tech
                      • May 2008
                      • 142
                      #6
                      Re: Problem With C550 HDD

                      Thank You . I can Solve My First Problem about the HDD. But still i cant find x-transparency.

                        Comment

                        • Woxner
                          Senior Tech

                          500+ Posts
                          • Jul 2011
                          • 826
                          #7
                          Re: Problem With C550 HDD

                          Actually if I am not mistaken these come with minolta software in the background. They made it tough to just buy one off the shelf

                            Comment

                            • emujo
                              Field Supervisor

                              2,500+ Posts
                              • Jun 2009
                              • 3009
                              #8
                              Re: Problem With C550 HDD

                              nothing is preloaded on the drive, but that doesn't keep KM from charging 400 for the drive. Emujo
                              If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                                Comment

                                • Ianizer
                                  Trusted Tech

                                  250+ Posts
                                  • Jul 2011
                                  • 380
                                  #9
                                  Re: Problem With C550 HDD

                                  Originally posted by mindhunter
                                  Thank You . I can Solve My First Problem about the HDD. But still i cant find x-transparency.
                                  Look for "OHP" (Overhead Projection).
                                  And make sure it's a tranparency for plain paper copiers, else you'll be looking for a fuser next.
                                  -I
                                  My name Peggy.
                                  You got problem?

                                    Comment

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