bizhub c450 c3201

[Guest]

hello

putting heavy paper in the copier, I mark this c3210
I can not print thick paper

appreciate your help

[Ianizer]

Re: bizhub c450 c3201

What weight heavy stock? (If giving poundage, what type: Bond, Index, Cover, etc; Coated or Uncoated)
What tray?
What setting?
What total copy count?
Any problems with plain stock?
Are you an end-user or technician?
-I

[ESTANISLAOWENENTON]

Re: bizhub c450 c3201

hello
technically I am

I can not print anything
the mere fact of placing the machine in thick paper 1, on plain paper giving problem

[Ianizer]

Re: bizhub c450 c3201

hello
technically I am

I can not print anything
the mere fact of placing the machine in thick paper 1, on plain paper giving problem

So...
Attempt to print anything, machine pops a C3201...
Simply select Thick1 for any tray, the machine pops a C3201...

Possible, M11 Fuser Drive problem.
Check connectors at motor & at PRCB.
To troubleshoot, M11 is interchangeable with M1 Drum Drive. If a motor problem C2202 fault will present.
If not, look to PRCB as bad component.

Before doing any of this, I'd remove and closely inspect fuser and fuser drive.
Gears and bushings have been known to fail, causing sieze.

That's all I got for now without answers to my questions, my friend.

-I

[ESTANISLAOWENENTON]

Re: bizhub c450 c3201

hello
technically I am

I can not print anything
the mere fact of placing the machine in thick paper 1, on plain paper giving problem

thanks for replying

Fortunately for me, the client has not realized
wait for failure and review
thank you very much for the excellent support