bizhub c35 displays (toner c and y missing)

[leuwcharly]

THIS MACHINE IS DISPLAYING THIS MESSAGE....<TONER CARTRIDGE C AND Y MISSING>..wherever we replace the cartridge with new ones.the machine is still showing the same message.but there is a time i change both cartridge and imaging unit (for both cyan and black),the machine worked for 2 hours then it displayed the same message...solution please??

[Kenny]

Re: bizhub c35 displays (toner c and y missing)

Hi i am having the same issue with a magenta toner missing message, did you manage to find a solution to this problem?

[EarthKmTech]

Re: bizhub c35 displays (toner c and y missing)

are you using new out of the box, genuine toners ?

the cartridges that come with the machines when new do not have new article detection boards attached to them and will not work ever again on any other machine or the same one once the machine has passed the first toner exchange request.

[Kenny]

Re: bizhub c35 displays (toner c and y missing)

no new toners, machines have been through a few imagine units and toners with no problems we have 3 or 4 of these machines doing it now ?? Konica very little help

[mo0651]

Re: bizhub c35 displays (toner c and y missing)

KonMin has an update for the rails but I ran into more of the seals blocking the toner path. Seems they don't get locked into place correctly. Check the window on the IU unit and see if it is full. We normally SHAKE the crap out of the IU to try to recover it. Sometimes it works, sometimes not.

[lanierboy]

Re: bizhub c35 displays (toner c and y missing)

Try these olivetti bulletins, same machine as the KM

[Kenny]

Re: bizhub c35 displays (toner c and y missing)

will check this now Lanierboy many thanks so far !! much appreciated

[Hansoon]

Re: bizhub c35 displays (toner c and y missing)

What a crap.

Any battery operated sex toy is designed better.

Hans

[JPHO]

Re: bizhub c35 displays (toner c and y missing)

will check this now Lanierboy many thanks so far !! much appreciated

What was the fix for this issue? I have one doing the same

[bok720]

Re: bizhub c35 displays (toner c and y missing)

Dear All,

I have this issue on 2 machine. May I know anyone have solutions for it?

appreciate some help.