Tech thinks its the finisher, then the machine, now is clueless! HELP! I'm a girl..

[pepper38_cnd]

Re: Tech thinks its the finisher, then the machine, now is clueless! HELP! I'm a girl

Well maybe the punch kit was just installed and never setup? Here are the install instructions check out page 5 there are some bit switches that have to be set.

[rbkmiller]

Re: Tech thinks its the finisher, then the machine, now is clueless! HELP! I'm a girl

Pepper,

IT WORKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

YOU GET THE VIRTUAL KEG AND ETERNAL BRAGGING RIGHTS!!!!!!!!!!!

THANKS A MILLION FROM TWO FRUSTRATED LADIES!

[pepper38_cnd]

Re: Tech thinks its the finisher, then the machine, now is clueless! HELP! I'm a girl

Thanks! I will have a virtual party with the virtual keg!

[Ianizer]

Re: Tech thinks its the finisher, then the machine, now is clueless! HELP! I'm a girl

...THANKS A MILLION FROM TWO FRUSTRATED LADIES!

Sigh... How many times have I heard that.

Good techin Pepper.

-I

[rrrohan]

Re: Tech thinks its the finisher, then the machine, now is clueless! HELP! I'm a girl

lol so you fixed it yourself? haha should ring your tech up and be all like "oh yeah i fixed that. what like its hard?"

[kan]

Re: Tech thinks its the finisher, then the machine, now is clueless! HELP! I'm a girl

You should put in a protest !! LOL. To me this was the first reply to the post and the correct fix.

This a stupid question.... Did the tech set the correct pk (punch kit) in service mode? Also check the hole punch is correctly installed and connected.
Can you post which finisher this is label in one of three places. one is bottom of machine inside front cover, on outside bottom left or inside (between copier and machine) on bottom rear.
Also check the jam codes in service mode and post that as well please.

[pepper38_cnd]

Re: Tech thinks its the finisher, then the machine, now is clueless! HELP! I'm a girl

Kan you are absolutely correct, no protest needed, I will share the virtual keg with Mr Spock. As his was truly the solution, I simply provided some details. It's amazing what you can do when have the instructions to follow .