Bizhub C550 Service Mode password reset

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  • empiru
    Trusted Tech

    100+ Posts
    • Feb 2011
    • 229
    #1

    Bizhub C550 Service Mode password reset

    Hi!

    I was wondering if anybody knows if there is some kind of a "reset code" for the service mode password on this machine... a new customer has it and the old service company just refuses to give us their service mode pass..

    I'm asking, because I know, for the C6500 series this "reset code" exists - unfortunately it doesn't work for this series too- I've tried..

    I also could try a total reset, or something like that - even play around a little bit with the nvram but I really hope there's an easier way to solve this problem..

    Thanks in advance!
    I don't help end-users. Hate me, give me bad reputation, I don't give a rat's a**. Pay a tehnician to solve your problem! We have to live too! What do you do when something hurts? Do you go to a doctor, or do you search it on google/ forums?
    Tags: 500, bizhub, bizhub c550, c6500, code, company, password, reset, reset code, work
    • AlSyed
      NewBee
      • Aug 2010
      • 41
      #2
      Re: Bizhub C550 Service Mode password reset

      Originally posted by empiru
      Hi!

      I was wondering if anybody knows if there is some kind of a "reset code" for the service mode password on this machine... a new customer has it and the old service company just refuses to give us their service mode pass..

      I'm asking, because I know, for the C6500 series this "reset code" exists - unfortunately it doesn't work for this series too- I've tried..

      I also could try a total reset,i or something like that - even play around a little bit with the nvram but I really hope there's an easier way to solve this problem..

      Thanks in advance!
      Reset Admin Password, After trying other ways, I find this simple to work with.
      Service mode then System1 then Initialization the Reset Data....
      Good Luck

        Comment

        • Mr Spock
          Vulcan Inventor of Death

          1,000+ Posts
          • Aug 2006
          • 2064
          #3
          Re: Bizhub C550 Service Mode password reset

          service mode or admin?

          Admin service mode then special mode (see manual) then reset

          service mode you may need to call tech support at km. What codes did you try?
          And Star Trek was just a tv show...yeah right!

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838
              #4
              Re: Bizhub C550 Service Mode password reset

              This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


              http://www.justmanuals.com



              Paul@justmanuals.com

                Comment

                • minolta35
                  Trusted tech

                  50+ Posts
                  • Apr 2005
                  • 87
                  #5
                  Re: Bizhub C550 Service Mode password reset

                  there is no any subject about service mode password resetting in manual.

                  Originally posted by JustManuals
                  This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


                  http://www.justmanuals.com



                  Paul@justmanuals.com

                    Comment

                    • Synaux
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Mar 2012
                      • 1224
                      #6
                      Re: Bizhub C550 Service Mode password reset

                      Originally posted by minolta35
                      there is no any subject about service mode password resetting in manual.
                      Service Mode (Tech Rep Mode) or admin? Its there for admin, go to Service Mode, press stop>0>clear

                        Comment

                        • Synthohol
                          Certified Konica Expert

                          Site Contributor
                          5,000+ Posts
                          • Mar 2016
                          • 5737
                          #7
                          Re: Bizhub C550 Service Mode password reset

                          service mode sometimes is also referred to as CE password.
                          We know a thing or two because we've seen a thing or two.
                          The medication helps though...

                            Comment

                            • emujo
                              Field Supervisor

                              2,500+ Posts
                              • Jun 2009
                              • 3009
                              #8
                              Re: Bizhub C550 Service Mode password reset

                              If the CE password is enforced, and you do not have it (and BTW, on these older MFPs if you setup the CE Password, you simply provided the input screen to the customer and turned your back while they entered it, if they lost it the had to pay for the NVRAM replacement and labor) you are unable to proceed. There is an NVRAM reset tool available for this series on the KM one stop support site. It's worth a shot to see if this will get you back to factory. EMujo
                              If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                                Comment

                                • Synthohol
                                  Certified Konica Expert

                                  Site Contributor
                                  5,000+ Posts
                                  • Mar 2016
                                  • 5737
                                  #9
                                  Re: Bizhub C550 Service Mode password reset

                                  92729272 that doesn't work?
                                  We know a thing or two because we've seen a thing or two.
                                  The medication helps though...

                                    Comment

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