Hi
I have a customer with a C220. We've been having a recurring problem with the colors fading from one side of the sheet and progressively gets worse. Prints are single sided, and contain a lot of solid areas. The problem seems to appear mainly when doing solid prints.... and it looks almost as if the toner does not get filled quick enough in the dev unit. Previously we experienced this with the Black dev, and replaced the unit, and it worked fine for a while. Recently we had the same problem with the cyan dev. The Tech who attended the fault, after doing some tests, found that it does it with all 4 colors. Any ideas or suggestions would be appreciated.
Thanks
I have a customer with a C220. We've been having a recurring problem with the colors fading from one side of the sheet and progressively gets worse. Prints are single sided, and contain a lot of solid areas. The problem seems to appear mainly when doing solid prints.... and it looks almost as if the toner does not get filled quick enough in the dev unit. Previously we experienced this with the Black dev, and replaced the unit, and it worked fine for a while. Recently we had the same problem with the cyan dev. The Tech who attended the fault, after doing some tests, found that it does it with all 4 colors. Any ideas or suggestions would be appreciated.
Thanks
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