C452 no feed from tray 3 and 4

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  • TugmysterUK
    Technician
    • Mar 2008
    • 13
    #1

    C452 no feed from tray 3 and 4

    Hi everyone
    hope someone will be able to help me..
    Got a c452 ( olivetti 451 Version ) its done only 10k and the customer said tray 3 and 4just started to jam...
    Ive had a look and the paper doesnt come out the decks. ( on rare ocassion it has started to from tray 4, this then gave me 0104 code )
    All the decks lift the paper fine and seem to work aprt from the drive to the feed tyres.. Ive replace control board for the decks which made no difference..The motor that drives the assy is turning and so is all the gear assy... I have thought maybe the clutch on the assy may have a fault but just hoped someone may of had the issue and save the small amount of hair i have left to pull out..
    This may be something very silly im missing but would like to sort b4 Tech visit is processed if poss....
    Thanks
    Steve
    Tags: code, control, customer, issue, jam, left, motor, paper, tech, work
    • Zeldaman
      Senior Tech

      500+ Posts
      • Mar 2011
      • 946
      #2
      Re: C452 no feed from tray 3 and 4

      Originally posted by TugmysterUK
      Hi everyone
      hope someone will be able to help me..
      Got a c452 ( olivetti 451 Version ) its done only 10k and the customer said tray 3 and 4just started to jam...
      Ive had a look and the paper doesnt come out the decks. ( on rare ocassion it has started to from tray 4, this then gave me 0104 code )
      All the decks lift the paper fine and seem to work aprt from the drive to the feed tyres.. Ive replace control board for the decks which made no difference..The motor that drives the assy is turning and so is all the gear assy... I have thought maybe the clutch on the assy may have a fault but just hoped someone may of had the issue and save the small amount of hair i have left to pull out..
      This may be something very silly im missing but would like to sort b4 Tech visit is processed if poss....
      Thanks
      Steve

        Comment

        • TugmysterUK
          Technician
          • Mar 2008
          • 13
          #3
          Re: C452 no feed from tray 3 and 4

          Just found a tech bulletin saying about sensor ps29 failing so will check that out i will keep u apdated if i find the problem..
          I did strip down the area with clutch and clean up, again no joy ... Its gonna be a silly one got that feeling..

            Comment

            • RRodgers
              Service Manager

              1,000+ Posts
              • Jun 2009
              • 1947
              #4
              Re: C452 no feed from tray 3 and 4

              I "think" there was a tech bulliten on the drive motor going out on the those. I could be wrong and probably am but check it anyways.
              Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                Comment

                • ricohken
                  #5
                  Re: C452 no feed from tray 3 and 4

                  Check to make sure the feed cluch is pluged in . I had that happen to me.

                    Comment

                    • TugmysterUK
                      Technician
                      • Mar 2008
                      • 13
                      #6
                      Re: C452 no feed from tray 3 and 4

                      All sorted now.. Sorry for the slow reply it was the drive motor couldnt run under load but when I tested it in my hand seemed ok..
                      Replaced it and been fine ever since

                      Thanks for ya help

                        Comment

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