I got this machine that is buckling the paper bad doing two sided ledger and legal. With Ledger the machine will jam a lot as paper comes up and out of the duplex unit. The buckling and sometimes z fold is constant on all Ledger sheets. When the paper does make it out of the machine it looks like it was an accordion that got pressed through the fuser but the copy still is unuseable because of all the buckles in it.
machine runs fine in normal copy mode so its only when using duplex.
I took a look at the coupling in duplex unit (right side as paper comes up) everything looks normal. I cleaned the duplex rollers and sensor. there are weird impressions on the paper when it does this.
Is there anything common to go on this? customer says it started out as an intermittent crease and then it developed into this wavy/buckle copy.
machine runs fine in normal copy mode so its only when using duplex.
I took a look at the coupling in duplex unit (right side as paper comes up) everything looks normal. I cleaned the duplex rollers and sensor. there are weird impressions on the paper when it does this.
Is there anything common to go on this? customer says it started out as an intermittent crease and then it developed into this wavy/buckle copy.
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