Konica 7033 f-28-2

[map651]

I do some of the basic troubleshooting for our copiers and I came across this error after removing a paper jam (accordian style) at the exit of the drum unit. I had to remove the drum unit to get all of the paper out. After powering back up everything looks ok. When I make a copy I get the f-28-2 error. When I open the front door there is paper about half way out of the drum unit.
This copier just came in a couple of months ago from another division and we did not renew the contract. . .yet!

Is this an easy fix or something for a Konica tech?

Thanks

[Luther]

Shorting transfer corona,either shorting or broken wire, if it is shorting replace the entire assembley.it can also be the contact block on the duplex door, either way i would call a qualified tech,hope this helps

[map651]

Thanks Luther,
I'll probably switch the contracts from one of my older copiers to this one and call a tech.
Thanks again for the info on the copier.

[shannon09]

sounds like you broke the tx cw when digging around in there, or displaced the tx unit, call a tech, its expensive digging round in there

[SupertechNCISpfld]

call nci in morton il we can fix

NCI Business Systems, Inc 1-800-383-4628