Bizhub C252 touch screen not responding

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  • yormets
    Trusted Tech

    250+ Posts
    • May 2009
    • 336
    #1

    Bizhub C252 touch screen not responding

    This machine has a bad touchscreen. It is totally unresponsive. What happens to these? The rest of the machine works fine. You just can't access anything. What would be the first thing I should try?
    Thanks
    Tags: None
    • Hansoon
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3380
      #2
      Re: Bizhub C252 touch screen not responding

      Just a few:

      http://www.copytechnet.com/forums/ko...ping-fast.html

      http://www.copytechnet.com/forums/sa...tml#post238236

      Hans
      “Sent from my Intel 80286 using MS-DOS 2.0”

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 23006
          #3
          Re: Bizhub C252 touch screen not responding

          Sorry, bad news. These touch screens are expensive. And yes, you'll probably need to replace the touch screen. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838
              #4
              Re: Bizhub C252 touch screen not responding

              This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from

              Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads


              Paul@justmanuals.com

                Comment

                • Itsthepaper
                  Supervisor

                  50+ Posts
                  • Dec 2007
                  • 91
                  #5
                  Re: Bizhub C252 touch screen not responding

                  Try this out, good luck.

                  PROBABLE CAUSES:
                  1. Corrupt NVRAM.
                  Perform the NVRAM Recovery Procedure. If the problem persists, swap a NVRAM from another color MFP (bizhub C250/C252/C352/C353/C451/C550/C650) for testing purposes and see if it corrects the issue. If so, order a new NVRAM (can be downloaded from the Download Selector site under Special Firmware).
                  IMPORTANT: NVRAM initialize: All data except sales counter data will be initialized.
                  CAUTION: Never format the CF card on color machines. Write the data to the existing info using the Firmware Imaging Toolkit 2006.

                  2. A bad connection between PWB-C (p/n 4038 0113 05) and PWB-MFP (p/n 4038 0121 06).
                  Reseat the Wire Harness Assembly between PWB-C and PWB-MFP.
                  Note: Machine will appear to have no power because the MFP Control Board is unable to detect when the Sub Power Switch is powered ON.
                  Love the Job Love the Work.

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