Client has 7 920's in service. All run 8.5x11 duplex for self mailers.
Runs a 24# colored paper. Machines meter range from less then 1m to over 15m.
2 machines, having the same issue. Page flips over before fuser (see image #1 and #2).
Machines have nothing in common, not the fuser - have swapped with working machine. Not corona - replaced all parts in one of the machines (upper corona, lower corona, drum, dv, pm kit).
Odd is that machines both will run 2000-3500 before they start to jam often (from every 10 pages to ever 100 pages). Of course when you watch it it will go a bit further.
One machine has 7m (3.5 duplex) other machine has 15m (12m sheets/only 3m duplex).
We were focusing on the newer machine as they can be completely different issues.
Its not the drum claws, not the supplies, so what's left - cleaner unit? And drive/timing issues - posible fuser swelling, only becuase what else would explain the initial run time?
JAME CODEJAME CODE.jpg
POSITION OF PAPER WITHOUT ADVANCING AFTER JAMIMAGE1 - JAM PULLED OUT WITHOUT ADVANCING ANY PAGES.jpg
FLIP SIDE OF TURN OVER PAPERIMAGE2 - PAGE THAT WAS TURNED OVER BEFORE FUSER.jpg
REST OF JAM20120418_230547.jpg
FUSER IMAGES2ND FUSER TRIED.jpgSOME WEAR BUT WORKS IN OTHER 920'S.jpg
ANY IDEA WOULD BE HELPFUL...
THANKS,
Runs a 24# colored paper. Machines meter range from less then 1m to over 15m.
2 machines, having the same issue. Page flips over before fuser (see image #1 and #2).
Machines have nothing in common, not the fuser - have swapped with working machine. Not corona - replaced all parts in one of the machines (upper corona, lower corona, drum, dv, pm kit).
Odd is that machines both will run 2000-3500 before they start to jam often (from every 10 pages to ever 100 pages). Of course when you watch it it will go a bit further.
One machine has 7m (3.5 duplex) other machine has 15m (12m sheets/only 3m duplex).
We were focusing on the newer machine as they can be completely different issues.
Its not the drum claws, not the supplies, so what's left - cleaner unit? And drive/timing issues - posible fuser swelling, only becuase what else would explain the initial run time?
JAME CODEJAME CODE.jpg
POSITION OF PAPER WITHOUT ADVANCING AFTER JAMIMAGE1 - JAM PULLED OUT WITHOUT ADVANCING ANY PAGES.jpg
FLIP SIDE OF TURN OVER PAPERIMAGE2 - PAGE THAT WAS TURNED OVER BEFORE FUSER.jpg
REST OF JAM20120418_230547.jpg
FUSER IMAGES2ND FUSER TRIED.jpgSOME WEAR BUT WORKS IN OTHER 920'S.jpg
ANY IDEA WOULD BE HELPFUL...
THANKS,
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