Touch panel C252

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  • keller34
    • Sep 2024
    #1

    [Misc] Touch panel C252

    I have a c252 that the touch screen was working just fine a few minutes ago and now when you press one area it acts like you pressed another spot. Tried the touch screen ajustment and could only touch the bottom 2 crosses. Everything else works an dnow errors are showing.

    I had this happen before and fixed it but cannot find my SM to do it again nor can I remember how by memory.

    I do know it was not in the Touch Panel Ajustment. It was in Service mode I do believe. Damn my bad memory!
    Tags: None
    • Darren King
      copiertech
      500+ Posts
      • Jul 2007
      • 652
      #2
      Re: Touch panel C252

      Your touch screen is failing and you need to have it replaced. It is a known issue with these machines.
      Hope this helps.
      Darren

        Comment

        • blackcat4866
          Master Of The Obvious
          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22594
          #3
          Re: Touch panel C252

          It doesn't matter about the touch panel adjustment. It won't hold for any length of time, anyhow. Just replace the tablet. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • keller34
              #4
              Re: Touch panel C252

              well thank you for this...I was afraid of that as I read many threads saying that it is a problem. I got this for free a few months ago. So would anyone say it is worth fixing? I prints fine as is and I only use it once in a while.

                Comment

                • blackcat4866
                  Master Of The Obvious
                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22594
                  #5
                  Re: Touch panel C252

                  Sure it's worth fixing. Eventually you'll need access to more advanced features or service mode, and the failing panel will block you from doing either. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • big jase
                      Service Manager
                      Site Contributor
                      100+ Posts
                      • Jul 2008
                      • 136
                      #6
                      Re: Touch panel C252

                      there is a fix you can try ,i done this a few times , split the touchscreen and hold a lighter all around edge of t/screen........may sound strange but works!
                      If at First you don't succeed remove all evidence of ever trying!

                        Comment

                        • keller34
                          #7
                          Re: Touch panel C252

                          Thanks..I tried the heating it and it wored but I found a heck of deal on a new panel and ordered it for when this one goes.

                          I thank every one for the help and have another issue that I will make a new thread for.

                            Comment

                            • Synaux
                              Service Manager
                              Site Contributor
                              1,000+ Posts
                              • Mar 2012
                              • 1223
                              #8
                              Re: Touch panel C252

                              Originally posted by blackcat4866
                              Sure it's worth fixing. Eventually you'll need access to more advanced features or service mode, and the failing panel will block you from doing either. =^..^=
                              I wonder...does a C252 have a serial port connector (scrolling through the pictures in the service manual I am pretty sure I can see one)?

                              One might be able to access the service panel remotely by connecting a computer to it and using the software jig nonsense that is used for the C252Ps (a C252 without a screen/scanner--just the printer).

                              I doubt Konica would have intentionally blocked access or make any rudimentary changes to the system code to not allow this. Then again, what do I know.

                                Comment

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